Homecare
Services which can be provided for people who are no longer able to care for themselves and who meet the criteria following a community care assessment. Homecare can be provided in a number of ways and your package will be tailored to meet your particular needs and situation.
The service provides practical assistance to enable people to live as independently as possible and to remain in their own home for as long as is reasonably possible. The service includes:
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Personal care
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Provision of meals
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Help with shopping
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Collection of Pension
Who provides the service?
Homecare in the East Riding is provided by a variety of independent providers who are accredited and contracted by the council.
Will I have to pay?
Your contribution will depend on your financial circumstance, and the Council will assess the contribution you need to make. This will be fully explained to you before you agree to the services and advice will be given about any benefits that you may be entitled to.
Can I organise my own home care?
Anyone can arrange a home care contract with a private provider. Social Services can only get involved, though, where your care requirements match our eligibility criteria.
Why can't I just receive the money to pay and sort out my own arrangements?
We can make regular cash payments to some people to buy a community care services for them- selves, following an assessment by us. Disabled people have campaigned for a long time for direct payments because they could mean greater choice and flexibility in care arrangements for them, and a law has now been passed that allows this under certain circumstances.
Currently, the council is operating a direct payment scheme to be made in lieu of home care services, for adults assessed as needing more than ten hours home care a week.
Priority Care
A short-time care option to support individuals through a period of illness or crisis and to offer a period of support and assessment to help determine your longer term needs.
This service will work with the individual and their carers to provide a flexible package of care to meet the assessed needs throughout a six week period. This might help you remain in your own home through illness or other crisis, or support your discharge from hospital or residential care.
What will happen after 6 weeks?
Throughout the six-week period, regular reviews of your care package will take place. This will enable the team, the individual and their family or carers to plan for longer term needs should you continue to need support.
Intermediate Care
What are the aims of the service?
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To offer a therapeutic rehabilitating and recuperation service to assist people to remain within theirown homes
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To provide a direct rapid response service as an alternative to hospitalisation and also to reduce the need for re-admissions
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To facilitate early discharge by providing a multi-disciplinary co-ordinator and liaison role to link with the acute service
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To offer on-going multi-agency assessment and treatment
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To provide care for up to six weeks with planned arrangements for leaving the scheme
What is different about the service?
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one referral will trigger a co-ordinator response from a multi-disciplinary team
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communication between all concerned is a key element
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all intermediate care teams meet weekly and as a referrer tot he service you would be welcome to attend
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General Practitioners are routinely informed of their patients admission to the scheme and progress two multi-disciplinary reviews are held, in the care setting, during the six week period
What are the referral criteria?
Adults aged 18 years or over who lived in the East Riding of Yorkshire and are identified as having a rehabilitation need; and require a rapid, joint health and social services responses. This will include:
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People with an acute illness, whose independence can be restored whilst remaining in the community
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People who are in hospital, who can continue to regain their independence in the community
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People who following an Accident and Emergency of Minor Injury Unit visit do not require admission to hospital, but may be helped by a short term service
Referrals would not be appropriate if the person required:
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On-going and regular specialist clinical supervision on account of either the complexity, nature ofmedical, nursing or other clinical on going needs, or need for frequent, not easily predictable intervention
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The routine use of specialist health care equipment or treatments requiring constant supervision of NHS staff (i.e. 24 hours)
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Specialist medical or nursing supervision due to a rapidly deteriorating or unstable condition
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Acute treatment or in-patient palliative care in hospital or hospice and their prognosis is such that they are likely to die within the near future
Who can refer?
Referrals will be accepted from GPs, Primary Care Staff, Hospital Staff and Social Services teams.
Where is the service provided?
Using a flexible approach, the service can be provided in people's homes, day care or residential/nursing establishments or a combination of all three settings, as appropriate
Who provides the service?
Care is provided by a team of Social Services and Health care staff. This may include Home carestaff, District Nurses, Assessment officers , Care co-ordinators, occupational Therapists, physiotherapists, Dieticians and speech and language therapists.
What happens after six weeks
Following review and reassessment of the situation:the person is dis-charged, OR their care will continue from mainstream Health or Social services in the normal way.
Please note
The full capacity of the scheme will vary at any one time, according to the mix of cases and the combinations of the service required. Please always make the referral in the normal way, If thescheme in that District, is full at the time, other options will be explored with you.
How to access the services available
If you would like to discuss these or any of the services mentioned in more detail please visit anyone of our 14 Customer Service Centres where a referral form can be completed and forwarded to the Social Service's department. The Care Management team will then assess your eligibility for services provided by the Council.
If you are eligible for any services an assessment is undertaken. Based on your needs a Care Plan will be compiled and a Care Co-ordinator will determine how the services are to be implemented/provided.
Further information can also be found by using the Contacts and Links in the right hand navigation bar.
Please note that you may be required to pay for some services within your Care Plan. Click on Service Charges for more details.