Whether you are looking to upskill and return to work, change career, or support your own business through training, consider a course with us - we can help with local, adult-tailored provision to help you back into work, or onto new things.
Upskilling
Skills for Life courses can help you to improve your English and Maths, learning new skills and brushing up old ones. With the National Literacy and Numeracy tests, you can gain a Level 2 qualification to support your applications and cv.
Employability Skills follow a short course to build confidence, renew interview skills and get help with writing your cv and job applications.
Computer Skills to Step Back into Work helps with writing and formatting a cv, mail-merge, printing envelopes, setting out formal letters and introduces formal word processing. There is also an Advice Session provided by careers professionals.
ECDL Extra the European Computer Driving Licence (ECDL) is an internationally recognised computer qualification that indicates to potential employers that a person is competent in modern-day computer skills. Many businesses are now insisting that employees pass this qualification.
Prior knowledge: It is expected that learners will hold a recent Level 1 IT User Certificate before commencing this course.
ESOL improves the English of Speakers of Other Languages, to deal with everyday situations in work and home life
ESOL for Work - Improve your English to help you cope with work based situations. Develop skills in work related communication including speaking, listening and reading.
Changing Career
If you have always dreamed of a new start in a different career, perhaps we can help.
BITS - Business Information Tailored Support Package - If you are thinking of setting up your own business, BITS can help at every stage of your journey. It can help with advice and guidance for setting up a business including a business marketing plan. If you need your business to grow then it can help with advice on moving your business forward, including employing staff and registering for VAT. It can even help as you look to manage growth and diversification.
Counselling - an ideal qualification for those working in an environment where interpersonal skills are needed.
Pre-school Practice - for those who wish to work in a supervised role in a pre-school.
Supporting Teaching and Learning - always wanted to work with children, supporting their learning and development? The NVQ Level 2 course will give you the qualification to support this.
Supporting Your Business
Use training to develop and improve your business.
Business and Administration Level 2 NVQ - This course is intended to give you an understanding and basic practical knowledge of the fundamental aspects of modern office systems and technology.
Entry requirements: Learners need to be either employed or working as a volunteer in an office environment.
Customer Service Level 2 NVQ - This course focuses on problem solving, developing good customer service and supporting new improvements in customer service.
Entry requirements: No formal requirements but learners need to be either employed or working as a volunteer in a customer-focused role.
Team Leading Level 2 NVQ - This award is aimed at people with line management responsibility for a minimum of 2 people. This NVQ focuses on your performance at work and how you use your skills and apply your knowledge and the resources available to achieve results.
Entry requirements: Good communication skills. Learners need to be either employed or working as a volunteer in an environment which requires them to supervise at least two others.
To assist with the work required to complete the above NVQs, learners without GCSE English or Maths qualifications can access relaxed and highly supportive in-house courses leading to the National Tests at Level 1 & 2 in English and Maths.
Don't want the full qualification? Not sure if it suits all your needs? Then why not take these Level 2 Unit Certificates in under 10 hours?
Customer Service - Fulfilling Customer Requirements - This unit forms part of the full Level 2 NVQ qualification in Customer Service and as such attracts a level 2 Unit Certificate. It aims to develop an understanding of fulfilling customer requirements as required by a practising or potential team or cell leader.
Entry requirements: No formal requirements but learners need to be either employed or working as a volunteer in a customer-focused role.
Developing Yourself as a Team Leader - This unit forms part of the full Level 2 NVQ qualification in team Leadership and as such attracts a level 2 Unit Certificate. It aims to develop an understanding of what is required of an effective practising or potential team leader, including roles, responsibilities and leadership styles.
Entry requirements: Learners need to be either employed or working as a volunteer in an environment which requires them to supervise at least two others.
A1 Assessors' Award - a level 3 certificate in assessing.
Advice and Guidance Support NVQ - Level 2 - ideal for those who have particular customer service and administrative job roles.
Computerised Accounts - all you need for accounting purposes in business.
Desk-top Publishing Projects - create business cards, headed notepaper and printed labels.
PowerPoint Presentations - make professional, computer-generated presentations.
Training Skills - an ideal qualification for those involved in training others.
Why not improve the skills of your employees by them attending a short course delivered in either one or two days?
Courses cover several elements of work related skills including:
Conflict Resolution and Personal Safety Level 2 Certificate (one day) - This course teaches the terminology used in conflict resolution, the relevant legislation, the concept of a safe working environment and how to assess conflict risk. It also covers the use of appropriate methods to resolve a confrontational situation and the importance of personal safety. Please note we also offer the 30 week Conflict Management Level 2 Certificate.
Food Safety in Catering - CIEH Level 1 Certificate (one day) - This award provides an ideal solution to staff induction training. The course is also well suited to individuals handling low risk or wrapped foods including: new employees with minimal or no prior food safety knowledge, employees handling wrapped foods, front of house employees such as waiting staff or check out staff, back of house employees such as kitchen porters or warehouse staff. For those working at a more experienced level we also offer the Food Safety in Catering - CIEH level2 Certificate.
Health & Safety in the Workplace - OCNW Level 1 (On-line course) (one day) - This course provides practical understanding of key health and safety issues.
Stress Awareness Level 2 Certificate (one or two day) - This award supplies learners with an understanding of stress and the ability to identify likely sources of work related stress, the range of symptoms and effects it can cause and the options available for its control.
German for Business Step 1 (one day) - Learn how to say and understand a few common phrases and find out about the business world in German speaking countries.
Spanish for Business Step 1 (one day) - Learn how to say and understand a few common phrases and find out about the business world in Spanish speaking countries.
Tailored Training for Businesses
If a set course is not right for your business or organisation, then why not ask us about our tailored training packages, covering many elements needed in the modern business world? Including bespoke IT training. Customer Service, Team Leading, Report Writing and Presentation Skills amongst others. Available on-site or at a local venue, these half-day or full-day courses can be tailored to the needs of your business. Contact your nearest centre to discuss your requirements and take advantage of our competitive rates.
Individual Sessions
Several existing courses are also available for businesses to in-fill staff on to individual sessions at only £12.50 per hour. Maybe an employee needs two hours of spreadsheets or presentation skills? They can attend a 2 hour session of an existing class for just £25.00. Ask your local centre to see what is available in your area.
