Customer_Promises - Page 11 of 1831/01/2009

 

Book Reservations at Libraries

What we promised: to deliver book reservations for collection to branch libraries and travelling or mobile libraries.

31/03/200830/04/200831/05/200830/06/200831/07/200831/08/200830/09/200831/10/200830/11/200831/12/200831/01/2009
 
Promise 06 Supply books not already on loan and not on a waiting list & available within 15 days
Percentage
Actual
Target
Var % Target
100.00100.00100.00100.00100.00100.00100.00100.00100.00100.00100.00
100.00100.00100.00100.00100.00100.00100.00100.00100.00100.00100.00
Red Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBG
Chart
A year of PromisesIntroductionScorecardOctober Promise - PotholesNovember Promise - FlytippingDecember Promise - LitterJanuary Promise - ConsultationFebruary Promise (a) - Anti-social Behaviour AdviceApril Promise - Transport GuideMay Promise - Planning Application ConsultationJune Promise - Assess Benefit ClaimsJuly Promise - Sale of vehicles on the HighwayAugust Promise - Services and Facilities to Young PeopleSeptember Promise - Dog OwnershipOpen a printer friendly Briefing Book  Visit INPHASE