Customer_Promises - Page 15 of 1831/01/2009

 

Sale of vehicles on the Highway

What we promised: within 14 days of receiving a complaint concerning the sale of vehicles on the highway, to carry out an initial assessment and report back with details of what action is to be taken.

31/08/200830/09/200831/10/200830/11/200831/12/200831/01/2009
 
Promise 10 Car sales on higway: initial assess't & notify complainant of action within 14 days
Percentage
Actual
Target
Var % Target
100.00100.000.00100.00100.00
100.00100.00100.00100.00100.00
Red Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Red - worse than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Missing Value and Missing Comparator data
Chart
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