Customer_Promises - Page 17 of 1831/01/2009

 

Dog Ownership

What we promised: to respond to dog fouling complaints within 3 working days.  This will involve contacting the complainant to discuss the particular case and determine the most appropriate course of action.

30/09/200831/10/200830/11/200831/12/200831/01/2009
 
Promise 12 Respond to dog fouling complaints within 3 days - discuss and decide action to take
Actual
Target
Var % Target
93.0094.00100.00
100.00100.00100.00
Red Blue Green: Red - worse than tolerance RBGRed Blue Green: Red - worse than tolerance RBGRed Blue Green: Green - better than tolerance RBGRed Blue Green: Missing Value and Missing Comparator dataRed Blue Green: Missing Value and Missing Comparator data
Chart
A year of PromisesIntroductionScorecardOctober Promise - PotholesNovember Promise - FlytippingDecember Promise - LitterJanuary Promise - ConsultationFebruary Promise (a) - Anti-social Behaviour AdviceFebruary Promise (b) - Anti-social Behaviour Action UpdateMarch Promise - Library Books for CollectionApril Promise - Transport GuideMay Promise - Planning Application ConsultationJune Promise - Assess Benefit ClaimsJuly Promise - Sale of vehicles on the HighwayOpen a printer friendly Briefing Book  Visit INPHASE