Customer_Promises - Page 3 of 1831/01/2009
Freeform Layout: *Performance Plus Introduction - Portfolio Holders31/01/2009

Performance Plus Introduction

 

Performance Plus is the Council's Corporate Performance Management System and is a fundamental part of the Council's approach to performance management by reducing inconsistencies in performance reporting across the council.

 

The Briefing Book consists of several pages which you can move between. Using the left arrow and right arrow buttons to move page by page, or the left and right underlined buttons to go to the front and back pages. Additionally, you can use the drop down menu to go to a specific named page.

 

Our performance is shown against the target we have set ourselves and information is provided in both numbers (scorecard) and graphs for ease and preference of viewing.

 

Performance is demonstrated using alert icon: There are three possible alert icons:

  • A Green Star shows that performance is significantly better than target over a tolerance.
  • A Blue Circle shows that performance is on target within a tolerance.
  • A Red Triangle warns that performance is significantly worse than target below a tolerance. 

If you require any further information, please contact Tracey Knights (01482 391429) or Catherine Bell (01482 391477).

 

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