This feature continues to be included in each edition of East Riding News.
New Surveys: The Registration and Celebratory services are currently undertaking a customer satisfaction survey of their service. They are looking to seek satisfaction levels, to gather feedback and opinions and to improve the service provided to the customer through the use of consultation.
The postal survey will be sent to customers following registration event s and a freepost envelope will be provded for replies.
Completed Surveys: The Network Management Duty Consultation was conducted jointly by the East Riding of Yorkshire and Hull City councils. The purpose was to gather views, from customers as to how well they feel we are delivering the duty of management the highway network to maximise available road space and reduce disruption and delays to all highway users.
You told us...
... that 70% of you are satisfied with how the network is managed within the East Riding.
... that 15% of you feel that congestion is a significant problem in the East Riding compared
with 51% in Hull.
... that 30% of you feel that public transport should be given a priority when taking measures
to reduce congestion with 31% supporting improved public transport.
We will use this information to help the authority to prioritise the initiatives within its Local Transport Plan network management duty improvement plan.
We will continue to consult with residents and incorporate this into the annual Household survey from next year.
