Your Council at Work

In Contact with your Councillors

As Councillors, regardless of our political persuasion, we are committed to listening to the views of our residents, partners and businesses and responding to those views in shaping the future delivery of Council services.

As you read our Local Performance Plan, we hope you will agree that this Council is delivering on its commitment to provide efficient, effective and quality services for the benefit of everyone in the East Riding. We also recognise the need for us to keep our services under review, and to look continually for ways to improve them. We wouldn't, of course, claim sole credit for all our successes. Much of the Council's work is delivered through partnership with other agencies - private companies, the voluntary sector, and other public bodies - to secure the benefits of co-ordination and shared experience.

Our shared priorities are aims that the community as a whole can identify with as important factors in everyone's quality of life. But we hope that this plan also demonstrates that East Riding of Yorkshire Council is a well-managed local authority, playing a full part in the local community, and committed to seeking your views and to tackling the issues that you tell us are important to you.

This document, and the full Local Performance Plan, are part of our accountability to you, and we will, as always, welcome your views on the progress we are making.

Stephen Parnaby - Leader of the Council

Management Structure

Your guide to East Riding of Yokshire Council management teams and the services they provide.

Council Profile

The council provides a wide range of services to the residents of the East Riding, including the following:

• We operate 24 hours a day, 365 days per year.
• We deal with over 362,024 enquiries per year through our network of one-stop-shop Customer Service Centres, CitizenLinks and telephone Customer Contact Centres.
• We are a major landlord, providing and maintaining over 11,000 homes for local people and undertaking approximately 44,000 council house repairs a year.
• We look after 1,836 hectares of grassed land.
• We empty more than 7 million bins each year, removing an average of one and a quarter of rubbish from each household.
• We provide 154 schools and employ over 2,800 teachers to eduacte more than 50,000 children and young people.
• We provide 2,300 different courses for over 22,000 community education students at nearly 200 sites.
• We operate and maintain over 1000 vehicles and items of plant.
• We publish and distribute 144,000 copies of East Riding News every month.
• We help over 2,800 older people, over 400 people with physical disabilities, over 300 people with learning disabilities and over 350 people with mental health problems to live at home.
• We provide and maintain 12 leisure and sports centres, 55 playing fields, 31 play areas, 17 countryside and picnic sites, 2 entertainment venues and a caravan park.
• We operate 5 museums and art galleries providing 15,000 objects of cultural interest.
• We provide 23 public libraries, 5 mobile libraries, 4 travelling libraries and a community service mobile library for residential homes, issuing 1.75 million items, receiving 1.1 million visits and answering 250,000 enquiries a year.

Three Year Council Business Plan and Summary of Accounts - 2007 update

We are pleased to introduce the Three Year Council Business Plan and Summary of Accounts Update 2007, which contains our strategic objectives and priorities for the council over the coming three years.

You can download:

Three Year Business Plan and Summary of Accounts 2007 [PDF: 61kb]
Council Plan 2005 - 2008 (2006 Update) [PDF: 1.6M]
Addendum to Council Plan 2005 - 2008 [PDF: 61kb]

Our Three Year Business Plan and Summary of Accounts 2007 Update includes:

• The strategic objectives and corporate priorities of the Council, and how our services meet the priorities of residents and businesses in the East Riding.
• Information about the progress we are making, and our achievements in the past year.
• Information about our plans for the year ahead.
• Information about the Council's approach to Best Value, and how we are responding to the Government's requirement to modernise Local Government.
• A summary of the Council's finances, indicating how we have spent Council Tax, business rates and Government funding on services for residents and businesses in the East Riding.
• Information on the council's performance against Best Value Performance indicators.
• A summary of the council's audited accounts for 2005/2006.