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Pest control

Help with rats, wasps or other pests, including costs, how to book, when we can attend, preparing your home and business contracts.

What types of pest can the council treat?

We can treat the following types of pest:

  • ants (inside your property only)
  • bedbugs
  • certain types of beetle, such as biscuit beetle or larder beetle (inside your property only)
  • cockroaches 
  • feral pigeons (at commercial properties only)
  • fleas and mites
  • flies
  • certain types of moth
  • mice (inside your property only)
  • moles (at commercial properties only)*
  • rabbits (at commercial properties only)*
  • rats
  • wasps

* Please note: Due to the type of pesticides used, we will need to carry out a free on-site survey first to determine if a treatment is possible for moles and rabbits. 

I’m not sure what type of pest I have

If you are unable to identify your pest, we recommend that you still contact us to arrange a treatment so that one of our officers can visit your property and investigate. If we are unable to carry out a treatment on the pests, you will only be charged a call-out fee

Can I book a pest treatment?

Please tell us what type of pest issue you have and we will contact you to confirm costs and book your treatment: 

Please note: Some pest treatments will require more than one visit

You must pay for the treatment  before we attend your property for the first visit. 

If we are unable to carry out a treatment on the pests, you will only be charged a call-out fee

Can I get advice from the council about a pest issue before I book?

Please select the type of pest you have, supply your contact details, and we will get in touch with you to discuss costs or give any advice you may want before booking your treatment:

How much do pest treatments cost?

Domestic properties

Our standard rates:

  • £65.50 per treatment
  • £80 per treatment, if two pest control officers are needed.

There are different costs for some pest treatments:

  • Bedbugs - £270 per treatment
  • Cockroaches - £190 per treatment
  • Wasp nests - £46 per nest.

We will confirm the charges when you book a pest control treatment.

Commercial properties

Our standard rates: 

  • £55 per hour (plus cost of materials and VAT) 
  • £80 per hour if two pest control officers are needed (plus cost of materials and VAT)
  • Wasps nests - £46 per nest.

Costs apply to all commercial and industrial properties, including academic, agricultural, health, more than one rented property and other businesses. We will send you an invoice when the treatment has been completed.

Call-out fees

We may charge a £26 call-out charge if:

  • we find it is not practical or safe to carry out the treatment when we arrive at your property or business
  • you aren't in when we visit on the arranged date
  • there is no need to treat, for example the problem has been resolved. 

Cancellations and refunds

If you choose to cancel a treatment there will be a £5 administration charge for processing your refund. 

How do I pay for a pest control treatment?

Domestic

You can pay us when we contact you to arrange your treatment by:

  • debit card - Visa Debit, Maestro, Solo, Visa Electron or Delta 
  • credit card - Visa or Mastercard. 

You can also pay by cash or cheque at any of our customer service centres within two working days of booking your treatment. Make sure you take the reference number given to you when your booking is confirmed.

Please note: if we do not receive your payment within two working days of booking your treatment, it will be cancelled.

Commercial

For treatments at a commercial property, with the exception of wasp nest removal (which can be paid for at the time of booking), we will issue an invoice upon completion.

Find out how to pay an invoice for council services. 

Do you provide pest control contracts for businesses?

Yes. Our qualified and experienced team can provide:

  • a free survey of any commercial property
  • help and guidance on integrated pest management systems, including proofing services
  • a no obligation quote for a pest management contract. 

Get in touch to discuss your requirements and to arrange a free survey:

CON_TAB
Get in touch
Phone
(01482) 396301
Online
Enquire about a pest control contract

Find out more about our pest control service for businesses:

Pest control service information leaflet (1mb) 

When do treatments take place and how many visits will I need?

Visits can take place any time between 8am and 4pm, Monday to Friday, excluding public holidays. We are unable to provide a specific time slot, however we try to visit the same areas on certain days: 

  • Goole, Brough - Monday and Thursday
  • Pocklington, Market Weighton - Wednesday
  • Bridlington, Driffield, Hornsea - Tuesday and Friday
  • Cottingham, Hessle, Anlaby - Tuesday and Friday
  • Beverley, Skirlaugh - Tuesday and Thursday
  • Hedon, Patrington, Withernsea - Monday and Wednesday.

Please note: for certain pests, we will need to visit your property a number of times to carry out the treatment.  We will advise you of this at the time of booking.  Our pest control officers will also assess whether additional visits are required to complete the treatment, when they are on-site.

Do I need to prepare my property before treatment?

Yes, for certain treatments you must prepare your property beforehand. We will advise you on how you must prepare your property when we confirm your booking. 

A lack of preparation could make a treatment unsafe or cause re-infestation of the whole building. 

Please note: if we find it is not practical or safe to carry out the treatment when we arrive at your property, you will be charged a call-out fee.

What happens at the end of the treatment?

We will:

  • remove all pesticides, pesticide containers and where possible, all pest carcasses
  • provide information on the extent of the issue and type of treatment carried out
  • give you safety instructions for any of the pesticides we used.  

Will you do anything about bees?

No, we do not remove or exterminate bees as they form an important part of our environment. Honey bee swarms are more common during spring and summer months. 

For help identifying bees, or to arrange removal of a honey bee swarm, please visit the  Beverley Beekeepers Association website.

Please note: beekeepers may seek to recover the expenses, such as travel costs, of offering this service to you. Please check this with your beekeeper before making any arrangements.

Last Updated: Tuesday, 08 May 2018