Community Care

Useful links

Integrated Services

Like Minds Newsletter

A New Dawn

Rethink

How to access the services available

Integrated Services

Integrated mental health services in the East Riding of Yorkshire offer improved services for people with mental health problems due to the new partnership which was launched on October 11 2002 between Hull and east Riding Community Health NHS Trust and the East Riding of Yorkshire Council.

The aim of the partnership is to provide fast, responsive services of a high quality by bringing together staff from health and social services. The benefits the partnership will bring include less chance of duplication, and improved learning and educational opportunities. Users will be able to get a range of services, from treatment to housing and benefits, from one team of professional staff.

Who is the service for and what does it include?

• Residents and their carers in the East Riding area, and visitors with a severe and enduring mental health difficulty aged between 18 - 65; and also those people over the age of 65 with a functional mental health difficulty
• The integrated service consists of community mental health Teams with staff from both organisations, and the Assertive Outreach Service

Aims and Outcomes:

• Raise standards
• Single process for assessment and co-ordinate care, eliminate overlaps
• Single management and development of staff
• Meet the strategic objectives and requirements of the Government

To make a referral to this scheme:

If you are worried about yourself, family member, friend or work colleague; or you are a carer for someone experiencing mental health problems, further information can be found at any of the following:

• East Riding of Yorkshire Customer Service Centres
• GP or Local Health Centre/NHS

More useful links can be found in the right hand navigation bar under 'Contacts' and 'Links'.

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Like Minds Newsletter

Like Minds newsletter was started in 1992 as a project to provide computer training for the production team comprised of Volunteers who either use or did use Mental Health Services. The newsletter provides an outlet to publish articles from Users, their Carers, and Providers of Mental Health Services. Like Minds is still supported by the 2 local providers of Mental Health Services: the charity Hull & East Yorkshire Mind & and the combined social service and health Beverley Community Mental Health team & Patient Experience Team from the Humber Mental Health NHS Teaching Trust.

Like Minds Newsletter (Issue 33 - Summer/Autumn 2003) is now available.

Like Minds Newsletter (Issue 34 - Winter/Spring 2004) is now available.

Like Minds Newsletter (Issue 35 - Winter/Spring 2005) is now available.

Like Minds Newsletter (Issue 36 - Summer/Autumn 2005) is now available.

Like Minds Newsletter (Issue 37 - Winter/Spring 2006) is now available.

Like Minds Newsletter (Issue 38 -Summer/Autumn 2006) is now available.

Like Minds Newsletter (Issue 39 - Winter/Spring 2007) is now available.

Like Minds Newsletter (Issue 40 - Summer 2007) is now available.

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A New Dawn

Launched in May 2002 'A New Dawn' is a Mental Health charter that advises people on what the individual has a right to expect from Mental Health Services within the East Riding of Yorkshire and across Hull.

This charter receives the full support from:

Humber Mental Health NHS Teaching Trust
Kingston-upon-Hull City Council
East Riding of Yorkshire Council
Hull & East Yorkshire Mind

And promotes the ideals of:
Respect
Support
Information
Communication

The Charter has been developed by local people and carers who have experience of using mental health services within the East Riding and Hull area. The charter was developed through a process of consultation, conferences and steering groups with service users, staff and carers.

This Charter will replace the existing "Charter for people Using Mental Health Services in East Yorkshire", which has been in place since 1996 monitored by a group of services users called MOSOS (Monitoring Our Services Our Selves). The standards in this Charter are to be monitored by groups of people who use, or have used mental health services and their carers, in an annual cycle of service improvement extending on the work by MOSOS.

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How will this help me?

Information/Communication

You have the right to receive information in a manner that you understand about, for example:

• Your illness
• Your treatment
• Changes to your Care Plan and risk and relapse plan
• The names and roles of the people involved in your care plan and how to contact them
• Receive a copy of the Charter
• Be informed of any changes to your care co-ordinator and other mental health workers involved in your care

Standards of Care

You have the right to, for example:

• Have your needs assessed, met and regularly reviewed
• Ask questions concerning your treatment and care
• Expect your Care Plan will address your wider needs: social, spiritual, cultural, employment, financial, benefits, physical, housing, family, environment, educational and training
• Receive a clear diagnosis or an explanation as to why the above is not available
• Continuity of care when your care is transferred between agencies and care systems

Partnership/Respect

You have the right to, for example:

• Individualised care based on your needs rather than your diagnosis
• Speak and be listened to
• Be treated in a courteous, friendly and respectful manner

h4>Mental Health Law

You have the right to, for example:

• Freely available information, both verbal and written on the Mental Health Act
• Be given information on you rights under the Mental Health Act
• Be cared for with respect to the Human Rights Act (1998)

Advance Directive/Wishes

An advance directive is a written statement which would allow you to have a greater influence on your care and treatment. It would allow you, when ell, to put on record what sort of treatment you would prefer and any practical arrangements to be made should your mental health deteriorate. You have the right to, for example:

• Make your wishes known prior to crisis
• Support and assistance in preparing, regularly reviewing and updating your advance directive/wishes
• Specify who should not be involved with aspects of your care

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Rethink

Family Education & Training Programme (FETP)

Working together to help everyone affected by severe mental illness, including schizophrenia, to recover a better quality of life. A comprehensive programme for carers of people with mental health issues.

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How to access the services available

If you would like to discuss these or any of the services mentioned in more detail please visit anyone of our 13 Customer Service Centres where a referral form can be completed and forwarded to the Social Service's department. The Care Management team will then assess your eligibility for services provided by the Council. If you are eligible for any services an assessment is undertaken. Based on your needs a Care Plan will be compiled and a Care Co-ordinator will determine how the services are to be implemented/provided.

Further information can also be found by using the Contacts and Links in the right hand navigation bar.

Please note that you may be required to pay for some services within your Care Plan. Click on Service Charges for more details.

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