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East Riding of Yorkshire Council Website

East Riding of Yorkshire Council

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How to use our online forms

East Riding of Yorkshire Council now offers customers the opportunity to request Council Services via forms on the website. The information entered into these forms is automatically forwarded to the correct department to deal with the request. If you provide your e-mail address on a form you will receive a confirmation email. The information in the request is recorded in our Customer Services system so that we can deal with the request as efficiently as possible.

 

When completing the forms you may see various symbols as explained below:

web form help-decision point icon

Decision Point - the form will ask different questions depending on the value selected. This helps you fill in the form by not asking irrelevant questions.

 

web form help-help text icon

Help text - if you click the symbol you will see further instructions on completing the question

 

web form help-mandatory icon

Mandatory - this symbol means that the current question must be answered before you can submit the form

When you have filled out the form, click on ‘Submit’ to submit the request to us. You will see a confirmation screen which will confirm that the request has been processed. If you have given an e-mail address you will then receive your confirmation e-mail.