Introduction

Once we have carried out a needs assessment for you - and we understand your care and support needs, we’ll help you to create a care and support plan.

Step 1: Your appointment

We usually begin to discuss your care and support plan at your needs assessment appointment and it may be recorded at that time too.

Alternatively, we may leave information with you to read over and formalise your plan at a later date.

In that situation, we’ll make an appointment for a support worker from the adult social care team to meet with you and record your care and support plan. We normally visit you at your home, or a venue of your choice.

Step 2: What we''''''''''''''''ll discuss

Your support worker will talk about many areas of your life so they consider:

• services we provide that could help you
• local support available from community groups, charities and volunteer helpers.

We recommend that you take some time prior to your appointment to think about:

• your personal goals
• what you want to achieve on a daily basis.

Here are some examples of the topics your support worker will cover:

Step 3: Review and approval

Once your care and support package has been recorded and signed by you, a senior social worker or team manager will review and approve it.

Your adult social care worker will then contact you to let you know it has been approved. A copy of the plan will be given to anyone involved in your care, such as your carer or doctor.

Please note: the information that you provide in your care and support plan is confidential. We will need your permission before we can share it with anyone.