Introduction

Unless exempt, most people must contribute towards the cost of their care.

The amount that you contribute will depend on the type of help you need and the value of your financial assets.

Generally, if you have:

• £23,250 or more - you must pay the full cost of your care
• £14,250 to £23,249 - you must contribute to your care costs
• £14,249 or less - you may need to contribute towards the cost of your care.

What you may have to contribute

Try our calculator to get an idea of what you may have to contribute towards your care - it’ll take between 3 and 10 minutes depending on the care you need and the answers you give.

Please note: your responses to these questions are completely anonymous and will not be saved or held by us.

Calculating your care costs

There is a process that we need to follow to calculate your care costs. This is because we need to understand what your care and support needs are before we know how much they will cost.

As part of this process, you’ll be offered a financial assessment where we’ll look at things like your savings, investments and pension. This will determine whether you can afford to pay for your own care and support and if not, how much you can afford.

Paying your care invoices

There are many ways to pay your adult social care bill, and these will be explained on the invoice. Direct Debit is the easiest and most convenient way to pay, and it guarantees you don’t miss a payment and automatically makes the payment from your account.

A Direct Debit lets your bank or building society know that businesses and services can take money from your account on a set date. People use Direct Debits to pay monthly bills and make one-off payments. They're a simple way to manage regular payments like monthly payments for your care.

Setting up a direct debit is a quick and easy way to pay your adult social care invoices. You will need your PID number (personal reference, which can be found on any letter about your care) or invoice number, together with your bank account details.

Use the button below to navigate to the form where you can set up your Direct Debit. The form will let your bank know that you want to pay East Riding of Yorkshire Council for your care, and they will manage the rest.

Should you have any queries, our contact details are as follows:

Email: corporate.billing@eastriding.gov.uk

Text and email notifications for outstanding balances

We're testing a new messaging service to remind customers of overdue payments. This service is just a support tool - you are responsible for keeping your payments up-to-date to avoid recovery action.

Exemptions - when you won’t have to pay care costs

Most people must pay something towards their care, unless one of the following applies:

• you are receiving reablement services
• your services are provided under section 117 of the Mental Health Act 1983 - you can find out more about mental health aftercare on the NHS website
• you qualify for NHS continuing healthcare - this is a package of care for people who are assessed as having a ‘primary health need’. It is arranged and funded by the NHS. Learn more about NHS continuing healthcare on the NHS website.

Make sure you apply for the benefits you qualify for

If you think you may qualify for any benefits or allowances, make sure you apply for these as they will be considered as part of your financial assessment - even if you choose not to claim them. This may result in you paying more money towards your care and support.

Some of the benefits you can use to pay for your care and support are:

• disability living allowance
• personal independence payment (care component)
• attendance allowance.

Learn more about these benefits and others you may qualify for on the GOV.UK website.