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A partnership between Trading Standards and the Motor Trade which aims to raise standards, improve customer satisfaction and promote a fair, safe and honest trading environment.
What is the Motor Trade Partnership?
It is a partnership between East Riding of Yorkshire Council and the motor trade within the area.
The aim of the partnership is to improve customer satisfaction and to promote a fair, safe and honest trading environment.
The partnership is open to businesses that have traded in the area for a minimum of 6 months. Prior to being admitted, members will be audited by Trading Standards.
Members are broken down into groups:
The partnership is voluntary and there is a membership fee.
Download a leaflet explaining the East Yorkshire Motor Trade Partnership.
What are the requirements for membership?
By joining the partnership, businesses are demonstrating a commitment to customer care and fair trading.
All businesses in the Partnership will agree to follow terms and conditions and trade to the spirit and letter of the law.
Members will pass an audit before being admitted to the partnership to ensure the strict terms and conditions are being met.
Members must have adequate systems in place to ensure vehicles are accurately described, correctly priced and sold in a roadworthy condition.
Members must have an effective customer complaints procedure. Each member will have a dedicated "complaints contact", whose contact will be readily available.
In addition, there are particular requirements for each Group:
What are the advantages to business?
How do I apply to become a member?
Download the application form:
And then send the completed form to the following address with the required payment of £130+VAT (£156 including VAT):
Calibration Test Centre
Dane Park Road
Once trading standards have received your application, a date will be arranged for the audit to take place.
If membership is refused, guidance will be provided to help the business reach the standard appropriate for membership. If a further application is then made within the same year you will not be required to pay a fee.
The annual membership fee is currently £130 + VAT (£156 including VAT).
The fees will be reviewed on an annual basis.
Where can I go for further guidance and information?
Further information and guidance can be obtained from the Trading Standards service.
Tel: (01482) 393939
Fax: (01482) 803154
The preferred method of contact is by email.
Who is a member of the Motor Trade Partnership and how can I contact them?
The following table will list the members of the East Yorkshire Motor Trade.
Download the table listing members and their contact details: