Who this section is for

This section is anyone who:

• is expecting a baby
• cares for a child or children aged up to 19, or up to 25 if they have special educational needs and disabilities (SEND). This includes parents, fosters carers and grandparents.

It explains what our family help service is and how it can support you and your family.

Challenges and changes in family life

All families go through times when life feels more difficult. Getting a bit of extra help is normal, and it can make a real difference.

You may:

• notice changes in your child, such as their mood, behaviour or confidence
• have questions about how your child is growing and learning
• also have pressures at home, like stress, conflict, or changes in family life, which can make things harder for everyone.

Ask for help early

You do not have to wait until things feel out of control. Asking for help early can give your family new ways to cope, strengthen relationships, and make everyday life feel more manageable.

Whatever the cause, support is available.

Ways we can help you

There are different types of support, so you can always get the right help when you need it.

Families may move between them as their needs change. This will depend on what is happening at home or with your child.

3. Targeted support

If your child or family needs more specialist help, targeted support is available.

You might need this if:

• your child's needs are complex or harder to manage
• help from more than one specialist service is needed
• your child needs longer term, ongoing support.

It may include:

• a family help assessment to understand strengths and needs
• targeted support from health, education, or family help teams
• family plans or steps tailored to your child’s individual needs
• ongoing support from a coordinated team over a longer period, if required.