My account - online forms
If you last used your account on or before Tuesday 1 August 2023 you will need to register again
Welcoming places, food banks, local charities, travel savings, and community services that offer the opportunity to get involved.
Venues across the East Riding are opening welcoming places, offering warm social spaces, with a range of refreshments and activities. Find out more about the scheme and search for your nearest venue:
Applications for funding are currently closed and ongoing applications are being processed.
Welcoming places community grant
Please note: applications for funding are currently closed and ongoing applications are being processed. We hope to offer the grant again in Spring.
Collecting for Jackie
The Collecting for Jackie scheme enables people across the region to access free period products, whenever they need them, by visiting their nearest library, customer service centre, or mobile library.
When visiting, tell a member of staff that you are 'collecting a parcel for Jackie'. You can complete a short questionnaire to specify the products you would like, or simply tell the member of staff if you'd prefer pads, tampons, or both. Your products will be given to you in a plain paper bag.
There is no limit to how many times you can use this service so please come back whenever you need to. Make sure to spread the word so that everyone who needs period products can access them.
Get around by bus for just £2
To help people with travel costs, local bus companies are offering single bus journeys for a maximum cost of £2 until the end of October 2023. Fares will then be capped at £2.50 until November 2024. The £2 fare is available on most single journeys, with a few exceptions - some dedicated school, college, contract, and coach services are excluded.
If you currently pay less than £2 already for your bus journey, this cost will not change.
To find out more details about the scheme, and the excluded routes, visit the local bus providers' websites:
The Bus Fare Cap Grant scheme is a government funded scheme which will run until 30 June 2023:
Kickstart (Wheels to work) - £69pm for a scooter
Can Kickstart help you? This scheme is aimed at supporting residents of the East Riding who are aged 18 years old and over and are either in work, have been offered work, or are in training and unable to access their place of work or study. At £69 per month could Kickstart be for you?
HEY Credit Union
Credit unions are a not-for-profit financial service, owned by the people who use their services. Members chose the governing directors and have a say in the way the credit union operates. HEY Credit Union aim to improve the financial well-being of their member-owners by providing fair and affordable money services for East Riding (and Northern Lincolnshire) residents. Some of their services include:
To find out more including how to become a member, visit the HEY Credit Union website:
Walk-in branches of HEY Credit Union are available across the East Riding (Bridlington, Goole, Withernsea, Driffield, and Beverley) and in Hull city centre:
You can call HEY Credit Union on (01482) 778753.
Food banks work with the local authority and other services, such as Citizens Advice, health services, or community charities, to provide food parcels for those most in need, in exchange for vouchers. Vouchers are issued after a referral from one of the services. Each food parcel contains a minimum of 3 days' worth of tinned and dried food.
Your local Children's Centre can help you with a lot of financial and family needs. As part of their support, they can arrange for the most vulnerable families to access services such as food banks:
You can find your nearest food bank using the East Riding Food Poverty Alliance (ERFPA) map:
Time2Volunteer provides access to volunteering opportunities. Their aim is for volunteering to be as accessible and as fulfilling as possible, by connecting volunteers to opportunities. Volunteers can register to find out about a wide range of volunteer organisations and volunteer roles they may not have considered.
Time2Volunteer is managed by Hull CVS and HEY Smile Foundation and has been developed with the support of local public, private and voluntary sector partners, including East Riding of Yorkshire Council and Hull City Council:
East Riding queries:
Tel: 01482 590270
The Beverley Cherry Tree Community Centre
The Beverley Cherry Tree Community Centre aim to support the needs of the local community, offering free advice on:
They also run a youth club, a pre-school nursery, and the Cherry Tree Pantry. You can visit The Pantry once a week, pay £4, and select 10 items from a choice of food (fresh and tinned) and household goods.
Tel: 01482 871 993
The Hinge Centre (Bridlington residents)
The Hinge Centre is a charity based in the Bridlington area. They provide support, guidance, services and opportunities to those facing social and financial deprivation. They can:
Tel: 01262 679671
Royal British Legion
The Royal British Legion (RBL) provides lifelong support for ex-Armed Forces personnel and their families. As well as providing physical and mental wellbeing services, they can help with financial issues and provide employment support.
Tel: 0808 802 8080
For help with funeral costs for a member of the Armed Forces community:
Help for households toolkit of downloadable resources
If you are a council partner, local business, or community group, we have developed a range of communication resources to help you promote help for households. Please use these resources to inform your staff, customers, or residents that make use of your community services, about help for households. The resources include:
Below is a list of documents and images that you can use to promote the available help for household support.
Please note: the Help for Households Social Media Word document includes the necessary post content for the images listed under the Social media graphics title.
The Community Organisations Cost of Living Fund
There is funding available from the Department for Digital, Culture, Media and Sport and National Lottery Community Fund for charity and not-for-profit organisations that deliver services around the following:
The main priority is to fund organisations supporting low-income households and individuals.
The deadline for applications is 16 October 2023 at 12noon.