Helping communities

Welcoming places, food banks, local charities, travel savings, and community services that offer the opportunity to get involved.

Welcoming places

Venues across the East Riding are opening welcoming places, offering warm social spaces, with a range of refreshments and activities. Find out more about the scheme and search for your nearest venue:

Welcoming places - more information

Welcoming places community grant

Please note: applications for funding are currently closed. We hope to offer the grant again in Spring.

Collecting for Jackie

The Collecting for Jackie scheme enables people across the region to access free period products, whenever they need them, by visiting their nearest library, customer service centre, or mobile library.

When visiting, tell a member of staff that you are 'collecting a parcel for Jackie'. You can complete a short questionnaire to specify the products you would like, or simply tell the member of staff if you'd prefer pads, tampons, or both. Your products will be given to you in a plain paper bag.

There is no limit to how many times you can use this service so please come back whenever you need to. Make sure to spread the word so that everyone who needs period products can access them.

Collecting for Jackie - more information on the East Riding Libraries website

Find your nearest library

Get around by bus for just £2

To help people with travel costs, local bus companies are offering single bus journeys for a maximum cost of £2 until 31 December 2024. The £2 fare is available on most single journeys, with a few exceptions - some dedicated school, college, contract, and coach services are excluded.

If you currently pay less than £2 already for your bus journey, this cost will not change.

A full list of providers and the £2 services, in the Yorkshire and Humber region, are available on the GOV.UK website:

£2 bus fare cap - Yorkshire and Humber services on GOV.UK

The Bus Fare Cap Grant scheme is a government funded scheme. Find out more about government help for travel costs on GOV.UK:

Help with transport costs - more information on GOV.UK

Kickstart (Wheels to work) - £69pm for a scooter

Can Kickstart help you? This scheme is aimed at supporting residents of the East Riding who are aged 18 years old and over and are either in work, have been offered work, or are in training and unable to access their place of work or study. At £69 per month could Kickstart be for you?

Kickstart - find out more

HEY Credit Union

Credit unions are a not-for-profit financial service, owned by the people who use their services. Members chose the governing directors and have a say in the way the credit union operates. HEY Credit Union aim to improve the financial well-being of their member-owners by providing fair and affordable money services for East Riding (and Northern Lincolnshire) residents. Some of their services include:

  • Christmas savings loan
  • home improvement loan
  • car loan
  • instant access savings account
  • Christmas saver account
  • junior saver account
  • a members' lottery
  • community group accounts
  • financial wellbeing support

To find out more including how to become a member, visit the HEY Credit Union website:

HEY Credit Union

Walk-in branches of HEY Credit Union are available across the East Riding (Bridlington, Goole, Withernsea, Driffield, and Beverley) and in Hull city centre:

HEY Credit Union branch locations - online map

You can call HEY Credit Union on (01482) 778753.

Food banks

Food banks work with the local authority and other services, such as Citizens Advice, health services, or community charities, to provide food parcels for those most in need, in exchange for vouchers. Vouchers are issued after a referral from one of the services. Each food parcel contains a minimum of 3 days' worth of tinned and dried food.

Your local Children's Centre can help you with a lot of financial and family needs. As part of their support, they can arrange for the most vulnerable families to access services such as food banks:

Find your local Children's Centre

You can find your nearest food bank using the East Riding Food Poverty Alliance (ERFPA) map:

Find your nearest food bank on the ERFPA website

Citizens Advice

Citizens Advice provides comprehensive unbiased help and advice about a wide range of life situations and problems. They have specialist debt advisors who can provide free, specialist debt advice:

Citizens Advice - help with debt

Hull and East Riding Citizens Advice


Time2Volunteer provides access to volunteering opportunities. Their aim is for volunteering to be as accessible and as fulfilling as possible, by connecting volunteers to opportunities. Volunteers can register to find out about a wide range of volunteer organisations and volunteer roles they may not have considered.

Time2Volunteer is managed by Hull CVS and HEY Smile Foundation and has been developed with the support of local public, private and voluntary sector partners, including East Riding of Yorkshire Council and Hull City Council:

Time2Volunteer - register via the website

East Riding queries:

Tel: 01482 590270


The Beverley Cherry Tree Community Centre

The Beverley Cherry Tree Community Centre aim to support the needs of the local community, offering free advice on:

  • welfare benefits
  • housing
  • debts
  • employment
  • legal issues

They also run a youth club, a pre-school nursery, and the Cherry Tree Pantry. You can visit The Pantry once a week, pay £4, and select 10 items from a choice of food (fresh and tinned) and household goods.

Tel: 01482 871 993


The Beverley Cherry Tree Community Centre website

The Hinge Centre (Bridlington residents)

The Hinge Centre is a charity based in the Bridlington area. They provide support, guidance, services and opportunities to those facing social and financial deprivation. They can:

  • help individuals who are homeless or at risk of becoming homeless
  • provide benefit and welfare support
  • offer emergency food parcels based on a family's needs
  • provide activities and after school clubs for children and young people

Tel: 01262 679671


The Hinge Centre - more information

Royal British Legion

The Royal British Legion (RBL) provides lifelong support for ex-Armed Forces personnel and their families. As well as providing physical and mental wellbeing services, they can help with financial issues and provide employment support.

Tel: 0808 802 8080

Royal British Legion - financial and employment support

For help with funeral costs for a member of the Armed Forces community:

Help with funeral costs on Royal British Legion website

Help for households toolkit of downloadable resources

If you are a council partner, local business, or community group, we have developed a range of communication resources to help you promote help for households. Please use these resources to inform your staff, customers, or residents that make use of your community services, about help for households. The resources include:

  • social media content
  • leaflets
  • posters
  • copy for a newsletter or website.

Documents and images

Below is a list of documents and images that you can use to promote the available help for household support.

Please note: the Help for Households Social Media Word document includes the necessary post content for the images listed under the Social media graphics title.

Social media graphics

The Community Organisations Cost of Living Fund

There is funding available from the Department for Digital, Culture, Media and Sport and National Lottery Community Fund for charity and not-for-profit organisations that deliver services around the following:

  • food and emergency supplies
  • emergency shelter
  • safe spaces
  • warmth
  • financial or housing advice.

More information and application criteria can be found here.

The main priority is to fund organisations supporting low-income households and individuals.

The deadline for applications is 16 October 2023 at 12noon.

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