Beverley Customer Service Centre
Location
Beverley Customer Service Centre
7 Cross Street
Beverley
HU17 9AX
7 Cross Street
Beverley
HU17 9AX
Opening hours
| Mon: | 9am - 5pm |
| Tue: | 9am - 5pm |
| Wed: | 9am - 5pm |
| Thu: | 9am - 5pm |
| Fri: | 9am - 4:30pm |
| Sat: | Closed |
| Sun: | Closed |
Due to training, the centre will be closed:
- Wed, 24 Aug from 2pm - 5pm
- Wed, 28 Sep from 2pm - 5pm
Payment Facility Opening Times
Payment facilities will close half an hour before the centre closes. Cash, cheque and card payments can be taken.
Face-to-face Enquiries
If you are unable to find the information required online, residents can book a face-to-face appointment to see an advisor at this site. Appointments can be booked by telephone on (01482) 393939 or by asking staff on-site who will book an appointment for you.
Disability Access
Automatic doors, level floor and accessible for motor scooter users. Limited disabled parking. Only assistance dogs are allowed on-site.
Facilities
- Hearing loop.
- No private parking. Public disabled bays available outside the centre.
- Private interview room available.
- Public PC available for free access to council information.
- Public Wi-Fi available.
- Safe Places Scheme.
Back
Beverley Customer Service Centre
Stay connected
-
Business
- Back
- Business
- Coronavirus: Grants for businesses and charities
- Coronavirus - support for businesses
- Find your nearest council property for sale or rent
- Starting, locating and growing your business
-
Licences and registrations
- Back
- Licences and registrations
- Licensing applications
- Available licences
- Public registers
- Report licensing concerns
- Licensing news flashes
- 'Best Bar None'
- Registering your business name
- Business opportunities with the council
- Health and safety at work
- Trading standards
- Trading at a market
-
Business rates
- Back
- Business rates
- Manage your business rates online
- Billing of business rates
- Payment of business rates
- Recovery of business rates
- Apply for business rates relief
- Discretionary revaluation support scheme
- Freedom of information requests for business rates
- Yorkshire Coast BID (Business Improvement District)
-
Food services
- Back
- Food services
- Advice and guidance for new and existing food businesses
- Food and feed guidance in relation to EU exit
- Food allergen management, control and communication
- Food Hygiene Rating Scheme (FHRS)
- Food standards inspections
- Food safety inspections
- Food sampling
- Safer food, Better business (SFBB)
- Animal feeding stuffs
- Regeneration and renaissance
- Dementia Friendly Communities
-
Council
- Back
- Council
- Council jobs and pensions
-
Committees
- Back
- Committees
- Committee agendas, minutes and timetable of meetings
- Appeals committee
- Appointments committee
- Audit committee
- The Cabinet
- The Council
- Health and Wellbeing Board
- Joint local access forum
- Submitting a petition
- Pensions committee
- Licensing committees
- Overview and scrutiny committees
- Planning committees
- Staff terms and conditions committee
- Standards committees
- Standing advisory council on religious education
- Photography, filming and social media use
-
Councillors and MPs
- Back
- Councillors and MPs
- How councillors, MPs and committees work
- Ward councillors
- Allowances for ward councillors
- Youth parliament
- Parish and town councils
- Becoming a councillor
- Members of Parliament (MPs)
- Find your parish council
- Find a ward councillor and register of interests
- Find a parish councillor and register of interests
- Co-opted voting members register of interests
-
Plans, policies and strategies
- Back
- Plans, policies and strategies
- Council business plan
- Civil Parking Enforcement
- Public protection enforcement policy
- Winter services strategic plan
-
Other plans and policies information
- Back
- Other plans and policies information
- Adoption and fostering
- Children and families
- Domestic abuse strategy 2020-2023
- Economic development
- Equalities and diversity
- Housing strategy
- Open space review
- Rural policy
- Sustainable environment policies and strategies
- Transport
- Waste management
- Flood risk
- All plans, policies and strategies
- Contact the council
- Have your say
-
Governance and spending
- Back
- Governance and spending
- Budgets and spending
- Fraud and corruption
- Freedom of information
- Gender pay gap
- Governance and risk
- Internal audit
- Insurance claims
-
How we use your information
- Back
- How we use your information
- How we use your information
- Data protection rights
- Data protection explained
- Data retention explained
- CCTV
- Cookie information
-
Find privacy notices
- Back
- Privacy notice for Adult Social Care
- Privacy notice for electoral services
- Privacy notice for Assessments and Payments
- Privacy notice for Audit and Governance Team
- Privacy notice for Building Control Service
- Privacy notice for Business Intelligence Team
- Privacy notice for Business Rates
- Privacy notice for Child Protection Information Sharing project (CP-IS)
- Privacy notice for Children and Young People, Education and Schools
- Privacy notice for Code of Conduct Complaint and Complaint against a Councillor
- Privacy notice for Corporate Billing
- Privacy notice for Council Tax
- Privacy notice for Countryside Access Team
- Privacy notice for Customer Service Network
- Privacy notice for Definitive Map
- Privacy notice for East Riding Archives Service
- Privacy notice for East Riding Leisure
- Privacy notice for East Riding Museums Service
- Privacy notice for Education Welfare Service
- Privacy notice for Employment, Education and Skills
- Privacy notice for Environmental Services
- Privacy notice for Equality Monitoring
- Privacy notice for Feedback
- Privacy notice for Financial Planning and Reporting team
- Privacy notice for Financial Services
- Privacy notice for Fleet Services
- Privacy notice for Forward Planning
- Privacy notice for Freedom of Information Requests
- Privacy notice for Freeman Application
- General privacy information
- Privacy notice for Head of Children and Young People's Specialist Services
- Privacy notice for Highway Maintenance
- Privacy notice for Housing and Safe Communities Services
- Privacy notice for Housing Benefit and Council Tax Support
- Privacy notice for People Services Criminal Record Information
- Privacy notice for People Services Employment Information
- Privacy notice for Humber Emergency Planning Service
- Privacy notice for Income Management
- Privacy notice for Inviting the Chairman to an Event and the Chairman's Awards
- Privacy notice for Library and Information Services
- Privacy notice for Local Access Forum Membership Application
- Privacy notice for Nomination for a Local Election and Electors' Questions
- Privacy notice for Notice and Appeals Team - Civil Parking Enforcement
- Privacy notice for Parish and Area Liaison and Streetscene Enforcement
- Privacy notice for Pensions
- Privacy notice for Petitions
- Privacy notice for Planning and Development Management
- Privacy notice for Public Health Services
- Privacy notice for Recruitment Information
- Privacy notice for Registration to Speak at a Planning Committee
- Privacy notice for Request to Reuse Information
- Privacy notice for Rural Policy
- Privacy notice for Self and Custom Build Register
- Privacy notice for Sewerby Hall and Gardens
- Privacy notice for South Cliff Caravan Park
- Privacy notice for Sport, Play and Arts Service
- Privacy notice for Suggesting a Topic for Scrutiny
- Privacy notice for Technical Services
- Privacy notice for Transportation Services
- Privacy notice for Wedding Anniversary and Birthday Message Application
- Privacy notice for YORtender (Construction Procurements)
- Privacy notice for Youth Offending Service
- Information about the deceased
- Information sharing
- Terms and conditions
- Copyright statement
- Local Government Transparency Code 2015
- Other council services
- Council structure
- Council property and land ownership
- Elections and voting
- Volunteering with the council
- Civic services
-
Grants and funding
- Back
- Grants and funding
- Finding a grant
- Disabled facilities grant
- European Funding
- Home improvement grants
- Small events grants
- Active creative, talented performer and arts grants
- Positive Activities Grant (PAG)
-
Rural funding
- Back
- Rural funding
- About rural funding
- Burton Pidsea Community Wind Farm Fund
- East Riding of Yorkshire Future Communities Initiative
- Goole Fields Wind Farm Community Fund
- Lissett Community Wind Farm Fund
- Routh Wind Farm Community Fund
- Sancton Hill Wind Farm Community Fund
- Spaldington Airfield Wind Farm Community Benefit Fund
- Tedder Hill Community Wind Farm Fund
- The Queen's Platinum Jubilee Community Fund
- Twin Rivers Community Wind Farm Fund
- Withernwick Community Wind Farm Fund
- Local area facts and figures
- Performance
- Press office
-
Working with our partners
- Back
- Working with our partners
-
Adult social care
- Back
- Adult social care
- Learning disability partnership board
- Autism partnership board
- Opportunities for adult social care providers
- Promote your local group or activity
- Adult care volunteering
- Safeguarding adults board
- Independent care sector provider learning and development
- Working in adult social care
- Caring for children
- Local Enterprise Partnership
- NEIFCA
- Rural partnerships and forums
- Sustainable development
- Financial Inclusion
- Community safety
- Local growth
-
Armed Forces community
- Back
- Armed Forces community
- Armed Forces community
- Armed Forces Covenant
- Armed Forces - Community and relationships
- Armed Forces - Employment, education and skills
- Armed Forces - Families, children and young people
- Armed Forces - Health and wellbeing
- Armed Forces - Housing
- Armed Forces - Money advice
- Armed Forces - General advice and support
- Supporting the Armed Forces community
- Website and accessibility help
- Back
- Environment
-
Bins, waste and recycling
- Back
- Bins, waste and recycling
- Bins and collections
- Household waste recycling sites (tips) and mini recycling sites
- Business waste
- Clinical waste
- Fly-tipping and illegal waste disposal
- Fly-posting and illegal advertising signs
- Asbestos
- Recycling electricals
- Reduce and reuse waste
- Home composting
- Bonfire advice
- Metal Matters
- Recycling Superheroes
-
Roads, streets, traffic and parking
- Back
- Roads, streets, traffic and parking
- Parking
- Blue Badge parking permits
- School Streets
- Civil parking enforcement
- Civil parking enforcement annual statistics and annual parking report
- Parking suspension and dispensation
- Bridlington park and ride
- Electric vehicles and charging points
- Car and coach park finder
-
Roads, pavements and traffic
- Back
- Roads, pavements and traffic
- Road and footpath maintenance
- Street furniture
- Traffic management and road safety
- Flooding and drainage
- Street works
- Street lights and traffic lights
- Sign shop
- Classification of roads
- Street light replacement program
- Highway maintenance schemes
- Section 50 - Excavating or occupation of the highway
- Placing apparatus in the public highway
- Street care and cleaning
- ERYC Permit Scheme
- Abandoned and nuisance vehicles
- Gritting, salt bins and winter road services
- Finding property addresses
- Abnormal loads
- East Riding roads
- Bridges
- Back
- Housing and council tax
- Council tax
-
Housing benefit and council tax support
- Back
- Housing benefit and council tax support
- Financial support information for residents
- Coronavirus - benefits and financial support
- Household Support Fund
- Helping you pay rent or council tax
- Existing benefits claims
- Your claim review
- Landlord portal
- Overpayments
- Reconsiderations and appeals
- Benefit fraud
- Welfare visiting team
- Other available benefits
- Housing benefit accuracy review
-
Council tenants
- Back
- Council tenants
- Your tenancy
- Repairs and maintenance
- Improvements and alterations
- Home insurance
- Nuisance behaviour
- Adaptations for disabled occupants
- Tenant participation
- Moving home
- Buying your council home
- Keeping our tenants informed
- Welcome to former tenants and leaseholders of Your Housing Group (YHG)
- Housing advice
- Private housing landlords
- Council leaseholders
- Private housing residents
- Energy efficiency
- Empty properties
- Back
- Learning
-
Schools, colleges and academies
- Back
- Schools, colleges and academies
- Coronavirus - Support for schools, colleges and academies
- Find your nearest school or nursery
- Schools, nurseries and places for your child
- School term dates
- School closures
- School closures list
- School attendance
- Behaviour and exclusion
- Special Educational Needs
- Continuing professional development (CPD)
- Concerns and complaints
- School meals
- School transport
- Finance and funding
- Schools' Library Service
- Schools' Music Service
- National curriculum
- Governors
- Newly-qualified teachers (NQTs)
- Resources for schools
- Education and training providers
- Services to schools from the local authority
- School Organisation and Planning of School Places
-
Employment Education and Skills
- Back
- Employment Education and Skills
- Employment Education and Skills
-
Help with learning new skills
- Back
- Help with learning new skills
- Coronavirus - adult learning and safety
-
What you can learn
- Back
- What you can learn
- Arts, crafts and creative courses
- Computer and digital skills
- Cookery
- Counselling and mental health
- Family learning
- Health and wellbeing
- Improve English and maths skills
- Personal development and employability
- Photography
- Pop-up learning
- Ways to learn
- Working with children
- Find an adult learning course
- How much do courses cost?
- Find and book a course online
- How to book
- Financial help and additional support
- Where to find us and opening times
- Finding work
- Back
- Leisure
- Libraries
- Leisure centres and fitness
- Archives, family and local history
- Museums and galleries
- The Treasure House
-
Tourism and attractions
- Back
- Tourism and attractions
- Coastal attractions
- Tourist Information Centres
- Find your nearest Tourist Information Centre
- Visiting a market
- Events
-
Countryside and walks
- Back
- Countryside and walks
- Walking, riding and cycling
- Places to visit
-
Public rights of way
- Back
- Public rights of way
- About public rights of way
- Maintaining public rights of way
- Definitive map
- Register of definitive map modification order applications
- Section 31(6) register
- Section 15A register
- Public rights of way temporary closures
- Public Path Orders and Definitive Map Modification Orders
- Health and wellbeing
- East Riding Arts
- Back
- Living
-
Children and families
- Back
- Children and families
- Activities for young people and adults in the East Riding
- Adoption
- Fostering
- The Families Information Service Hub (FISH)
- Children's Centres
- Children's social care
- Child employment
- Youth and Family Support
- Teenage pregnancy
- Children's Social Work Matters
- Early help and prevention
- East Riding Safeguarding Children Partnership
- East Riding Children's Trust
- Leaving care
- Births
- Deaths
- Marriage and civil partnerships
- Help for people with disabilities
- Care and support for adults
- Citizenship
- Community groups and volunteering
- Crime and community safety
- Emergencies
- Health and wellbeing
- Legal and consumer advice
- Registration services - copy certificates
- Rural life
- Syrian refugee support
- Support for Ukraine
- Travellers and gypsies
- Emergency assistance
- Changing your name
- Find your nearest registration office
- Back
- Planning permission and building control
-
Planning permission and associated services
- Back
- Planning permission and associated services
-
Householder planning and building control applications
- Back
- Householder planning and building control applications
- A householder's guide to planning permission and building control
- Find out if you need planning permission for alterations to your house
- Pre-application planning advice
- Applying for planning permission and prior approvals
- After you apply for planning permission
- Non-householder and commercial planning advice
- Property documents and history searches
- Planning constraints map
- View and comment on planning applications
- Planning services for professionals
- Building control services and regulations
- Tree and hedge protection and regulations
- Conservation areas and listed buildings
- Planning enforcement and legislation
-
Planning policy and the East Riding Local Plan
- Back
- Planning policy and the East Riding Local Plan
- East Riding Local Plan (adopted April 2016)
- East Riding Local Plan Update
- Policies map
- Examination in Public Information
- Joint Minerals Plan
- Minerals Plan Examination in Public Information
- Joint Waste Plan
-
Neighbourhood planning
- Back
- Neighbourhood planning
- What is neighbourhood planning?
- Allerthorpe neighbourhood plan
- Barmby Moor neighbourhood plan
- Cottingham neighbourhood plan
- Hayton and Burnby area Neighbourhood Plan
- Howden neighbourhood plan
- Market Weighton neighbourhood plan
- North Cave neighbourhood plan
- Pocklington neighbourhood plan
- Skidby neighbourhood plan
- Sutton Upon Derwent neighbourhood plan
- Wawne neighbourhood plan
- Woodmansey neighbourhood plan
- Supplementary planning documents
- Open space on new developments
- Local development scheme
- Statement of community involvement
- Sustainability Appraisal/Strategic Environmental Assessment
- Community Infrastructure Levy (CIL)
- Evidence base
- Employment land review
- Landscape character assessment
- Strategic flood risk assessment
- Affordable housing viability assessment
- Infrastructure study
- Monitoring reports
- Employment land monitoring reports
- Housing monitoring
- New housing and self-build homes
- Local land charges and searches
- Major planning applications
- Street naming and numbering