Information about the customer service centres (CSCs) and multi-service centres

How do I contact the council face-to-face?

Customers can access council services face-to-face at all Customer Service Centres and Multi-service Centres by appointment only.

Most enquiries can now be dealt with easily online or by telephone. This includes renewals and applications for Blue Badges. For enquiries that cannot be done via the website or by telephone, customers should call (01482) 393939 to make a face-to-face appointment.

Our peak times are Mondays and the day after a bank holiday. You may wish to avoid calling at these times. Alternatively, customers can drop into their nearest centre where staff can make a future appointment for them.


All customer service centres and multi-service centres have payment facilities. In order to make payments in the fastest way, customers should bring a copy of their bill or barcode with them.

You can also make payments at your local Post Office or at any Pay Point outlet. Please remember to take your account number or a bill that shows your barcode.

Where are the customer service/multi-service centres located?

The council has 14 customer service and multi-service centres located conveniently throughout the East Riding of Yorkshire.

The interactive find your nearest customer service and multi-service centre map allows you to browse details about each of our centres, including opening hours and facilities, or search for your nearest centre by postcode. 

What are the customer service/multi-service centres' opening times?

All opening times for our customer service centres can be found on our Customer Service Centre finder.

Please note: all centres offer payment facilities, however these will close approximately 30 minutes before the centre closing time.

Where are the council offices located?

The council has a number of offices across the county.

Find your nearest council office

How can I contact the council? 

Contact us to report, request, apply and find information on hundreds of council services. 

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