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East Riding of Yorkshire Council
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Postal vote packs

How do I apply for a postal vote?

To apply for a postal vote visit the Register to vote page.

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How do I complete my postal vote pack?

There are instructions and diagrams included in your postal vote pack which tells you how to complete your postal vote.

You can also watch a video explaining how to complete your postal vote pack. Click on the link below:

How to complete your postal vote pack (external website - YouTube)

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Can I complete a postal vote pack on behalf of someone else who I have power of attorney for?

No, unfortunately your cannot sign a postal voting statement on behalf of someone else, even if you have Power of Attorney. Power of Attorney is not recognised under electoral law. 


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I have spoilt my postal vote pack, what do I do?

If you have incorrectly completed your postal voting statement (for example you have written your date of birth incorrectly or signed incorrectly) or ballot paper, please do not destroy them. In the first instance please follow the steps below:

Postal voting statement 

Written your date of birth incorrectly

Simply strike through the incorrect digits and write the correct number(s) above the box (this will not invalidate your postal voting statement).

Written your signature incorrectly

Strike through the signature and if there is still space re-sign within the signature box. If there is not enough room to re-sign within the signature box please re-sign in any space above or to the side of the signature box on the postal voting statement. This will not invalidate your postal voting statement.

Torn your postal voting statement

Simply sellotape the statement back together and complete as normal following the instructions provided. This will not invalidate your postal voting statement.

Ballot paper error

See what to do if you have marked your ballot paper incorrectly or torn your ballot paper.

Postal voting statement or ballot paper still not rectifiable

If it is still not possible to complete your postal voting statement or ballot paper then, as long as all parts of the postal voting pack are returned to us (ballot paper, postal voting statement, Envelope ‘A’ and Envelope ‘B’ - regardless of whether or not any of these have been spoilt), a replacement postal vote pack can be issued. 

To do so you must:

  1. Place the spoilt ballot paper and/or postal voting statement, along with the full contents of the postal voting pack (all ballot paper, postal voting statement, Envelope ‘A’ and Envelope ‘B’ - regardless of whether or not any of these have been spoilt) in a plain envelope. 

    Please note: you must not return the spoilt pack in Envelope ‘B’. Please use a plain envelope.

  2. Enclose a note with the plain envelope stating what has been spoilt and return immediately to: 

    Postal Vote Team (DG5)
    Democratic Services
    East Riding of Yorkshire Council
    County Hall, Beverley
    HU17 9BA

  3. A replacement postal voting pack cannot be re-issued until the spoilt ballot paper and entire contents of the postal voting pack are returned to the council.

  4. Once received, a replacement postal voting pack will be issued by post (or by hand if you would like to pick it up from County Hall, Beverley - please contact the electoral services team in advance to arrange a collection time).

  5. If the request for a replacement postal voting pack is made between 5pm, the day before polling day and by 5pm on polling day itself, the spoilt documents must be returned by hand to County Hall, Beverley as in these circumstances the replacement pack can only be issued by hand. Please contact the electoral services team in advance to arrange a time to return your spoiled pack, and collect your replacement. There will be a slight wait whilst your replacement pack is prepared. 

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I have marked my ballot paper incorrectly, what do I do?

 If you have marked you ballot paper incorrectly, simply block out the incorrect marking and place a ‘X’ in the correct place (although a '√' will be accepted).

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I have torn my ballot paper, what do I do?

If you have torn your ballot paper, simply sellotape if back together and insert into Envelope A as per the instructions provided. As long as all parts of the ballot paper are still in tact this will not invalidate your vote.

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I have already sealed Envelope B (or Envelope A) but forgotten to insert the relevant parts, what do I do?

If you have already sealed your Envelope B (or Envelope A) but forgotten to insert the relevant parts or placed the wrong part(s) in the envelopes provided, simple re-open the relevant envelope(s), insert the relevant parts and reseal (using sellotape is fine). This will not invalidate your postal vote pack.

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I have lost all or part of my postal vote pack, what do I do?

Option 1 - Lost Envelope A or Envelope B

If you have received your postal vote pack but lost your Envelope A and/or Envelope B then we can resend a replacement.

Please contact us stating which parts of the postal voting pack have been lost and require replacing, together your name, address and contact details:

Postal Vote Team (DG5)
Democratic Services 
East Riding of Yorkshire Council 
County Hall, Beverley 
HU17 9BA 

Email postal.votes@eastriding.gov.uk 

Option 2 - Lost your ballot paper

If you have received your postal vote pack but lost your ballot paper# you must either:

  • Scan a copy of one primary or two secondary proof of identity* and email to postal.votes@eastriding.gov.uk stating your full name, address and contact details and that you have lost your ballot paper and would like a replacement sending to you. Alternatively you can post a copy of one primary or two secondary proof of identity* to the following address:

Postal Vote Team (DG5) 
Democratic Services  
East Riding of Yorkshire Council  
County Hall, Beverley  
HU17 9BA 

OR

  • Visit your nearest customer service centre with one primary or two secondary proof of identity*. The customer service centre will then forward a copy of your proof of identify onto us. Once we have received this we will then issue a replacement pack by post.

OR


* By law, the Returning Officer must be satisfied as to the identity of the person making the request which is why you have to provide proof of identity

If the request for a replacement ballot paper is made between 5pm, the day before polling day and by 5pm on polling day itself, in these circumstances the replacement pack can only be issued by hand. Please contact the electoral services team to arrange a time to collect your replacement postal vote pack in person (along with one primary or two secondary proof of identity* if you have not already provided us with this)

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I haven't received my postal vote pack, what do I do?

If by 4 working days beforepolling day you have not received your postal vote pack you must either:

  • Scan a copy of one primary or two secondary proof of identity* and email to postal.votes@eastriding.gov.uk stating your full name, address and contact details and that you have lost your ballot paper and would like a replacement sending to you. Alternatively you can post a copy of one primary or two secondary proof of identity* to the following address:

Postal Vote Team (DG5) 
Democratic Services  
East Riding of Yorkshire Council  
County Hall, Beverley  
HU17 9BA 

OR


  • Visit your nearest customer service centre with one primary or two secondary proof of identity**. The customer service centre will then forward a copy of your proof of identify onto us. Once we have received this we will then issue a replacement pack by post.

OR


# By law, we cannot replace a lost or not received ballot paper before 4 working days before polling day. If the request for a replacement ballot paper is made between 5pm, the day before polling day and by 5pm on polling day itself, in these circumstances the replacement pack can only be issued by hand. Please contact the electoral services team to arrange a time to collect your replacement postal vote pack in person (along with one primary or two secondary proof of identity* if you have not already provided us with this)

* By law, the Returning Officer must be satisfied as to the identity of the person making the request which is why you have to provide proof of identity.

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What ID do I need to provide to receive a replacement pack if I have not received or lost all or part of my postal vote pack? 

If you have lost or not received your postal ballot paper, you will need to provide us with proof of identity before we can reissue you with a replacement.

You can either provide one primary or two secondary proofs of identity.

Primary proof of identity

Please provide one primary proof of identity from the list below:

  • passport
  • photocard driving licence
  • local bus pass
  • student card issued by a recognised further or higher education body
  • identity card issued by a recognised employer


This must be an official document that includes a photograph of the voter (a sealed photograph), together with the voter’s name.

Secondary proof of identity

Please provide two secondary proofs of identity from the list below:

  • Full paper driving licence
  • Council tax payment book or recent council tax bill
  • Council or social landlord rent book
  • Recent rent receipts or tenancy agreement
  • Allowance, benefits or pension book issued by DWP
  • Cheque book, cheque card or National Savings book
  • Recent bank or building society statement (not a store card statement) – issued within last 3 months
  • Recent utility bill (two different ones preferred - not mobile phone bill) – issued within last 3 months
  • P45
  • Correspondence from a government department
  • Identity card issued by a member state of the European Union/European Economic Area, travel document issued by the Home Office, or certificate of naturalisation or registration
  • Letter (attested statement) from a responsible person, such as a solicitor, doctor, minister of religion, magistrate, teacher, hostel manager, social worker, district nurse, midwife or other responsible person, which says that they know the elector and can confirm their name and address. This may include the elector’s landlord or tenant in this category, and possibly stipulate that they are on the electoral register
  • National Health Service medical card or National Insurance card
  • Birth, adoption, marriage, civil partnership, divorce or statutory declaration certificates (these should preferably have been issued within six months of the event to which they refer and not be replacements)
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Can I collect a replacement postal vote pack on someone else’s behalf?

If you have arranged to collect a replacement postal vote pack from County hall, Beverley but are unable to collect the pack in person but can arrange for someone else to collect the pack on your behalf. They will need to bring one of your primary or two secondary proof of identity* with them.

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