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If you last used your account on or before Tuesday 1 August 2023 you will need to register again
What do we use the information for?
Adult social care collect, process and hold your personal information in order to provide our services effectively.
To undertake assessment of needs
For provision of services
To assess the financial eligibility for services
To deliver a range of preventative services, information and signposting
To inform market development
To ensure we are delivering care to the right people
To ensure service quality.
The adults performance team accesses and processes personal information that is collected and held by adult services and business management and commissioning services in order to provide performance information to those services and complete mandatory returns to Government agencies.
We also use information to improve our services so that they are more appropriate to people’s requirements. We recognise that your personal information is important to you, and we take our responsibilities for ensuring that we collect and manage it proportionately, correctly and safely very seriously.
What information do we hold and use?
Adults social care collects and processes the following information:
Personal information (including full name, full residential address and date of birth)
Characteristics (such as ethnicity, language, religion)
Personal circumstances, to enable assessment of eligibility for services
Hazards/risk information about and individual or their household
Unique reference numbers (such as NHS number)..
The adults performance team does not collect or hold your personal information however, it does access:
On what grounds do we use the information?
Adults social care collect and lawfully process your personal information under the following:
We process personal data for the following reasons:
We process special category data for the following reasons:
GDPR Article 9(2)(a) - the data subject has given explicit consent to the processing of those personal data for one or more specified purposes
GDPR Article 9(2)(c) - processing is necessary to protect the vital interests of the data subject or of another person where the data subject is physically or legally incapable of giving consent
GDPR Article 9(2)(g) - processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject
GDPR Article 9(2)(h) - processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services
DPA 2018 Schedule 1 Part 1 (2) - health or social care purposes.
Please note that the adults performance team does not collect or hold personal information in their own right, however it does access and process personal information that is collected and held by adult services and business management and commissioning services. The legal basis for processing will be whatever the legal basis is for the service holding the information.
How do we collect this information?
Adult social care may collect information in the following ways:
The Yorkshire & Humber Care Record (external website) is a shared system that allows health and care staff within the Yorkshire & Humber Health and Social Care community to appropriately access the most up-to-date and correct information about patients, to deliver the best possible care.
The Yorkshire & Humber Care Record guarantee is our commitment that we will use records about you in ways that respect your rights and promote your health and wellbeing.
If you would like any further information, or would like to discuss this further, please contact us using the details provided below.
Yorkshire & Humber Care Record – Information Governance Lead
Leeds Teaching Hospitals NHS Trust
St James University Hospital
Lincoln Wing/Chancellor Wing Link Corridor
Telephone: 0113 2064102
The adults performance team does not collect your personal information however, the team accesses personal information that has been collected by other council services.
Who do we share your information with?
We may disclose your information to others, but only where this is necessary either to comply with our legal obligations or as permitted by Data Protection legislation. Adults social care may share it with other public service bodies including private and independent providers, charities, community groups, the police, health care agencies, Local Government Ombudsman and other local authorities. The adults performance team may also share it with other public service bodies including NHS Digital and Skills for Care.
The reasons why we may share your data with other public bodies are as follows:
To protect vulnerable adults who may be at risk of harm or abuse
To improve our understanding of your needs to enable us to inform you of other relevant safeguarding services
To support our duties under the Care Act 2014 to improve health and wellbeing
Under specific information sharing agreements which specify the type and purpose of the information sharing
To monitor and improve our performance and delivery of services
For the prevention and or detection of crime
To provide health and social care professionals, directly involved in your care, access to up-to-date information about you
Where necessary to protect individuals from the risk of harm or injury
Where otherwise permitted under the General Data Protection legislation.
We will only disclose your sensitive or confidential information, such as medical details to a third party, if we are legally required to do so, or where we have good reason to believe that failing to share the information would put you or someone else at risk of harm.
We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your prior expressed consent.
How long do we store it and is it secure?
The council has retention schedules in place to ensure that information is only held for as long as it is needed. We will not keep your information for longer than is required to by law. Your information will be disposed of in a controlled and secure manner in accordance with the council’s Records Management and Data Quality Policy. The council’s IT security and confidentiality policies ensure that your information is protected, and accessed only by staff directly involved in your care.
For information on how long your information will be held visit the retention page.
What rights do you have?
The rights that you have depend upon the grounds upon which we collected your information. All of the rights you could have are outlined on the data protection rights page.
In most cases, people who have been involved with adult social care services and the adults performance team will have the following rights:
To exercise any of your above rights, please visit the data protection rights page for more information.
Where can I find out more?
If you want to know more about how the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance; contact details are available on the general privacy information page. Alternatively, you can contact the Information Commissioner's Office (ICO). The ICO is the UK’s independent authority set up to uphold information rights in the public interest and they handle public concerns regarding organisations information rights practices.
When was this privacy notice last updated?
We will continually review and update this privacy notice to reflect changes in our services, feedback from customers, and to comply with any changes in the law. This privacy notice was last updated on 20 September 2021.