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Privacy notice for equality monitoring

What do we use the information for?

In order for us to provide services for all of our residents, we need to know about them. To do this, we use equalities monitoring to answer questions such as:

  • Who is using our services? 
  • Who is not using our services? 
  • What are the experiences of different groups of customers? 
  • Are services reaching the people who need them most?

This information helps us to avoid discriminatory practices and inform decision-making, policy development and to improve our services.

What information do we hold and use?

We collect and process the following information:

  • personal information (such as name)
  • ‘Protected Characteristics’, as defined by the Equality Act (such as ethnicity, age, gender and marital status).

On what grounds do we use the information?

Collecting and publishing service level equality monitoring information is a legal requirement under the Equality Act 2010 Public Sector Equality Duty. 

How do we collect this information?

Information is collected through a voluntary online form, which appears on screen after completing another online transaction on the council website. Equality monitoring information is also collected and held on service specific forms.

Who we share your information with?

High level information (i.e. anonymous data on numbers or percentages relating to each protected characteristic) is captured corporately for publishing on the council’s website, in line with legal requirement.

How long do we store it and is it secure?

The council has retention schedules in place to ensure that information is only held for as long as it is needed. For information on how long your information will be held visit the retention page.

Details of how we keep your information secure are available on the general privacy information page.

What rights do you have?

The rights that you have depend upon the grounds upon which we collected your information. All of the rights you could have outlined upon the data protection rights page. In most cases, people who have been involved with equalities monitoring  will have the following rights:

  • The right of access - You are entitled to see the information the service holds about you and can request a copy by emailing: data.protection@eastriding.gcsx.gov.uk  
  • The right to rectification - If you believe any information the service holds about you to be incorrect please email: equalities@eastriding.gov.uk and we will amend the information accordingly. 
  • The right to erasure/right to be forgotten – the service has determined that all requests to permanently delete a service user record will be dealt with on an individual basis. All requests for deletion should be sent to: equalities@eastriding.gov.uk
  • The right to restrict processing - Should you wish the service to limit how we use your data please email: equalities@eastriding.gov.uk with the reason for your request.
  • The right to data portability – the service has determined that there will be no requirement for data portability. 
  • The right to object - In addition to the right to limit the use of your data, you also have a right to object to the use of your data for certain actions. Should you wish to object please email: equalities@eastriding.gov.uk with the reason for your request.

Where can I find out more?

If you want to know more about how the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. 

Contact details are available on the general privacy information page. 

Alternatively, you can contact the Information Commissioner’s Office.