Privacy notice for the East Riding Safeguarding Adults Board

What do we use the information for?

As a statutory organisation, we collect, process and hold your personal information in order to provide our services effectively. We also use the information to improve our services so that they are more appropriate to people’s requirements. We recognise that your personal information is important to you, and we take our responsibilities for ensuring that we collect and manage it proportionately, correctly and safely very seriously.

What information do we hold and use?

We collect and process the following information:

  •  Personal data includes names, addresses, date of birth
  • Location data including postcodes and telephone numbers
  • Characteristics such as ethnicity, sex. 

On what grounds do we use the information?

We will use your personal information for a limited number of purposes.. 

We process personal data for the following reasons:

  • Processing is necessary for compliance with a legal obligation to which the controller is subject (the legal obligation being the Care Act 2014)
  • Processing is necessary in order to protect the vital interests of the data subject or of another natural person
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

We process special categories data for the following reason:

  • Processing is necessary to protect the vital interests of the data subject or of another natural person where the data subject is physically or legally incapable of giving consent.

How do we collect this information?

We may collect personal information in all the following ways:

  • Paper, electronic or online forms
  • CCTV
  • Use of audio monitoring equipment
  • E-mail
  • Telephone
  • Website
  • Face-to-face, with one of our employees, or one of our partners.


Who do we share your information with?

We may disclose your information to others, but only where this is necessary either to comply with our legal obligations or as permitted by Data Protection legislation. We may share it with other public service bodies including the NHS, Social Care, the Police, local authorities.

The reasons why we may share your data with other public bodies are as follows:

  • To protect vulnerable adults who may be at risk of harm or abuse;
  • To improve our understanding of your needs to enable us to inform you of other relevant safeguarding services;
  • To support our duties under the Care Act 2014 to improve health and wellbeing;
  • To monitor and improve our performance and delivery of services;
  • For children’s safeguarding information which aims to improve outcomes for vulnerable children;
  • For the prevention and or detection of crime;
  • Where necessary to protect individuals from the risk of harm or injury; and 
  • Where otherwise permitted under the General Data Protection legislation.


We have agreed with our Safeguarding Adults Board (SAB) partners a Tier 2 Information Sharing Agreement, so you can be assured that we and our local partners all comply with the same principles for the sharing of information.

We will only disclose your sensitive or confidential information, such as medical details to a third party, because we are legally required to do so, or where we have good reason to believe that failing to share the information would put you or someone else at risk of harm.

We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your prior express consent.

How long do we store it and is it secure?

The SAB has retention schedules in place to ensure that information is only held for as long as it is needed.

We will not keep your information longer than it is needed for or we are required to by law.  Your information will be disposed of in a controlled and secure manner in accordance with our Retention and Disposal standards.

Details of how we keep your information secure are available on the general privacy information page.

What rights do you have?

The rights that you have depend upon the grounds upon which we collect your information. All of the rights you could have are outlined on the data protection rights page. In most cases, people who have been involved with adult social care services will have the following rights:

The right of access - You are entitled to see the information we hold about you and can request a copy by emailing data.protection@eastriding.gcsx.gov.uk.

The right to rectification - If you believe any information we hold about you to be incorrect, please email safeguardingadultsboard@eastriding.gov.uk and we will amend the information accordingly. 

The right to erasure/right to be forgotten - the service has determined that all requests to permanently delete a service user record will be dealt with on an individual basis. All requests for deletion should be sent to safeguardingadultsboard@eastriding.gov.uk

Where can I find out more?

If you would like to know more or have any questions or concerns about how your information is being processed please contact the Safeguarding Adults Board whose details can be found under Contact information below.

Further general information about the General Data Protection legislation is available from the Information Commissioner’s website:

Website: Information Commissioner’s Office (external website) 

Changes to this Privacy Notice

We will continually review and update this privacy notice to reflect changes in our services, feedback from you and to comply with any changes in the law.  When we make a change, we will revise the revision date, which can be found at the beginning of this notice.

Contact details

East Riding Safeguarding Adults Board (ERSAB)
County Hall
HU17 9BA

Tel: (01482) 396940

Email: safeguardingadultsboard@eastriding.gov.uk

Website: ERSAB (external council site)

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