Privacy notice for the notice and appeals team – civil parking enforcement

What do we use the information for?

The notice and appeals team holds information about individuals and their vehicles so that it can fulfil the following public tasks, legal obligations and statutory duties:

• Enforce local and national parking regulations on roads maintained and controlled by East Riding of Yorkshire Council
  
• Enforce local and national parking regulations within public car parks owned, controlled and maintained by East Riding of Yorkshire Council
  
• Serve penalty charge notices on registered vehicle owner/keepers who disobey the parking regulations
  
• Pursue registered vehicle owner/keepers for none payment of these charges
  
• Consider appeals against the serving of a penalty charge notice.

What information do we hold and use?

The notice and appeals team collects and processes the following types of personal data in order to fulfil its public tasks, legal obligations and statutory duties:

• Name and address of registered vehicle owner/keepers.
  
• Name and address of any person making an appeal against the serving of a parking penalty charge notice
  
• Basic details of the vehicle involved – vehicle registration number, manufacture, model and colour
  
• Evidence collected by the enforcement officer to support the serving of a parking penalty charge notice
  
• Evidence presented by a person making an appeal against the serving of a parking penalty charge notice
  
• Payment details
  
• Copies of all correspondence – paper, telephone or e-mail - sent to or from the registered vehicle owner/keepers or person making an appeal, relating to an appeal against the serving of a penalty charge notice
  
• Details of warrants granted by County Court for the collection of outstanding charges. 

On what grounds do we use the information?

The notice and appeals team has a public task, legal obligation and statutory duty to pursue payment of charges imposed by a penalty charge notice and to consider any appeal submitted against the serving of that penalty charge notice and to convey the outcome of any appeal to the registered vehicle owner/keepers or person making an appeal, as quickly as possible. These legal obligations and statutory duties are imposed by:

• The Civil Enforcement of Parking Contraventions Designation Order 2011(Statutory Instrument 2011 No.2431)
  
• Part 6, of The Traffic Management Act 2004 (as amended) and its supporting statute Laws
  
• Tribunal, Courts and Enforcement Act 2007 and its supporting statute Laws
  
• The Taking Control of Goods Regulations 2013 and its supporting statutes
  
• Civil Procedure Rules. 

How do we collect this information?

Most of the personal data the notice and appeals team collect and process is provided by the registered vehicle owner/keepers wishing to make use of the appeals services we provide. 

Further personal data is collected by the enforcement officer when serving the penalty charge notice, and when payment of the charge is received. Registered vehicle owner/keepers details are provided by the Driver and Vehicle Licensing Agency (DVLA) upon request by the notice and appeals team. 

Finally, details of warrants granted are supplied to the notice and appeals team by Her Majesty’s Court Services on the completion of a successful application to the court.

Who we share your information with?

The notice and appeals team procures the services of various other council departments and external agencies to support the delivery of its public task, legal obligations and statutory duties and/or to comply with contractual obligations relating to them. The following council departments and external agencies may be provided with your information for these purposes.

Your information will not be used for any other purpose.

In certain circumstances service providers, professional advisers and auditors may also be classed as data controllers.

How long do we store it and is it secure?

The notice and appeals team has a retention schedule in place to ensure that information is only held for as long as it is needed. For information on how long your information will be held visit the retention explained page.

Details of how we keep your information secure are available on the general privacy information page. 

What rights do you have?

The rights that you have depend upon the grounds upon which your information is collected. All of the rights you could have are outlined on the data protection page. For the purpose of delivery and administration of the notice and appeals team's legal obligations, statutory duties and discretionary services and/or to comply with contractual obligations relating to them, individuals will have the following rights:

• The right of access - You are entitled to see the information the notice and appeals team holds about you and can request a copy by emailing data.protection@eastriding.gcsx.gov.uk
  
• The right to rectification - If you believe any information the notice and appeals team holds about you to be incorrect please email parkingnotifications@eastriding.gov.uk and we will amend the information accordingly. 
• The right to erasure/right to be forgotten – The notice and appeals team, in providing statutory duties under the regulations have determined that all requests to permanently delete a service user record will be dealt with on an individual basis. All requests for deletion should be sent to parkingnotifications@eastriding.gov.uk 
  
• The right to restrict processing - Should you wish the Notice and Appeals team to limit how we use your data please email parkingnotifications@eastriding.gov.uk with the reason for your request. 
  
• The right to data portability – The notice and appeals team collect data under the lawful bases of public task and legal obligation. Under these circumstances you do not have this right.
• The right to object - The notice and appeals team collect data under the lawful bases of public task and legal obligation. Under these circumstances you do not have this right. 

If you do not have access to the internet instead of emailing parkingnotifications@eastriding.gov.uk you can write to:

ERYC CPE

PO Box 294

Beverley

East Yorkshire

HU17 6FB.

The notice and appeals team may share your information with third parties. You can object to the notice and appeals team sharing your data with these third parties but this could result in a delay or the inability to process service user requests.

Should you exercise your right to object, it will not limit the information you receive from the notice and appeals team, as we may still be required by law to provide you with certain information. In cases such as this the notice and appeals team will take appropriate steps to ensure your request is complied with but that it also fulfils any legal obligation or statutory duty it has to provide you with information or services. 

Where can I find out more?

If you want to know more about how the notice and appeals team and the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance.

Contact details are available on the general privacy information page. 

Alternatively, you can contact the Information Commissioner’s Office.