Information about paying invoices or bills online, paying by instalments, paying by Direct Debit and disputing an invoice. How to cancel gym membership, lifeline agreement, refuse contract, how to check an outstanding balance, telling us you have moved and what to do if you have received court papers. Please note this is not for Council Tax or Business Rates.
Information on ways to pay your invoice or bill for council services.
Find out what the balance is on your invoice or bill and if you can pay in instalments over a period of time.
Find out ways to payFind out how you can cancel a council service such as gym membership, refuse collection and lifeline agreements, how to tell us you have moved, and how to claim a refund.
Find out how to cancelWhat you can do if you do not agree with your invoice. Find out information about why you may have received a reminder notice or court summons. How you can discuss your circumstances with us to help you get out of debt.
Dispute your invoice