Care provider training

What training opportunities are available to social care providers?

A programme of training is available for all residential care homes and domiciliary care providers with whom the council has a contract. This training complements the mandatory induction training that each provider carries out.

The courses that are currently available and when they will take place are listed in the document below:

Care provider training calendar (pdf 353kb opens in new window)

We identify and develop the training programme through our monitoring visits and feedback from the Safeguarding Adults Team and the Care Quality Commission. We work closely with our colleagues in Health to develop training that supports with preventing unnecessary admission to hospital; supporting timely, safe discharge and with caring for people who have a long term condition.

If you have any feedback on your training requirements or require any support, please contact us on:

Email: nstraining@eastriding.gov.uk

Who can access the training?

Training is available to all social care providers who have a contract with the council. Some courses, however, are specifically for either residential care homes or domiciliary care providers. The email advertising the course (sent to relevant providers a few weeks before each course) will state which sector the training is aimed at, and the relevant level of delegate to attend eg. Manager or Care Worker.

Some of the training that is offered will be provided to equip one or two members of staff from an organisation to cascade the training to their colleagues. This is known as ‘train the trainer’.

Is there a charge for training?

No. The training is offered on a free of charge basis. We will in some cases charge a fee for late cancellation. Details of this charge can be found below.

How do I book places on a course?

You can book any course from 6 weeks ahead of the course date. Providers who are eligible to attend a course will be notified when booking opens via email. Each email will also have a name and contact telephone number for enquiries in relation to that course.

Please email us if you are interested in any of the courses:

Email: nstraining@eastriding.gov.uk

Please provide us with:

• The name and date of the course you wish to attend
• The name of your organisation
• The name and job title of each attendee

You will receive an email to confirm your booking, or to advise if the course is full.

How do I cancel a place on a training course?

Please contact us as soon as you know that you cannot attend a course:

Email: nstraining@eastriding.gov.uk

If you cancel within 3 working days of a course, or you do not attend, we will in some cases make a £20 charge per delegate, as per our cancellation policy. This charge covers the costs associated with providing the training.