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Bin collection dates

Find out more about when and where to place your bin, how to get a bin reminder and information about missed collections and finding your 'calendar code' online.

When and where should I put my bin out?

You must put your bin out on the street at the edge of your property by 7am on the morning of your collection day.

If you live on a farm or have a private ten foot, you must place your green bin at the collection point we have agreed. This is usually at the nearest point to the public road.

Use our bin collection checker to view collection dates for your property:

Bin collection date checker

Please note: your collections will temporarily change following a bank holiday. Check the bin collection checker to find out when your bins will be collected over these periods.

Can you remind me to put my bin out?

Yes, you can sign up to our text reminder service which will send you reminders for all your different bins the night before they are due to be collected.

Simply text your 'calendar code' to '07507 307088'.

Please note: you can find your 'calendar code' on the printed collection calendar that was posted to you. Can't find it? See below...

Here's how to find your 'calendar code' online:

If you don't have the printed bin collection calendar that we sent you, you can:

  • visit the online bin collection checker
  • download and open the printable collection calendar for your address 
  • find your 'calendar code', such as 'NW1A'
  • text your 'calendar code' to 07507 307088. 

How can I stop receiving text reminders for my bin collections?

Just text STOP followed by your 'calendar code' (do not add any spaces) to 07507 307088, such as 'STOPNW1A'.

Please note: you only need to send one text to stop the reminder service for all your different bins.

Can I change my mobile number for text reminders?

Yes, simply stop the reminders for your old mobile number (only if your old number will be used by somebody else), then sign up for reminders for your new number.

I’ve moved, can I change my text reminders?

Yes, simply stop the reminders for your old address, then sign up for reminders at your new address.

What can I put in my bins?

To view information relating to your different coloured bins, visit the specific bin colour page:

Green bin waste

Blue bin waste

Brown bin waste

Why wasn’t my bin collected?

To view information relating to your different coloured bins, visit the specific bin colour page:

Green bin waste

Blue bin waste

Brown bin waste