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Pest control

Help with rats, wasps or other pests, including costs, how to book, when we can attend, preparing your home and business contracts.

What types of pest can the council treat?

We can treat the following types of pest:

  • ants (inside your property only)
  • bedbugs
  • certain types of beetle, such as biscuit beetle or larder beetle (inside your property only)
  • cockroaches 
  • feral pigeons (at commercial properties only)
  • fleas and mites
  • fly infestation (inside your property only)
  • certain types of moth
  • mice (inside your property only)
  • moles (at commercial properties only)*
  • rabbits (at commercial properties only)*
  • rats
  • wasps**

* Please note: Due to the type of pesticides used, we will need to carry out a free on-site survey first to determine if a treatment is possible for moles and rabbits.

**Please note: It may not always be possible to treat a wasp nest if it is in an inaccessible location, such as a high roof.

Need advice before booking?

Please select the type of pest you think you have, to see if the council can offer advice.

Please note: it may take up to ten working days to respond to your enquiry. For urgent issues, please book a treatment.

Or call us to book a treatment on (01482) 396301

Please note: Some pest treatments will require more than one visit.

You must pay for the treatment  before we attend your property for the first visit.

If we are unable to carry out a treatment on the pests, you will only be charged a call-out fee

How much do pest treatments cost?

Domestic properties

Our standard rates:

  • £65.50 per treatment
  • £80 per treatment, if two pest control officers are needed.

There are different costs for some pest treatments:

  • Bedbugs - £270 per treatment
  • Cockroaches - £190 per treatment
  • Wasp nests - £46 per nest

We will confirm the charges when you book a pest control treatment.

Commercial properties

Our standard rates: 

  • £55 per hour (plus cost of materials and VAT) 
  • £80 per hour if two pest control officers are needed (plus cost of materials and VAT)
  • Wasps nests - £46 per nest.

Costs apply to all commercial and industrial properties, including academic, agricultural, health, more than one rented property and other businesses. We will send you an invoice when the treatment has been completed.

Call-out fees

We may charge a £26 call-out charge if:

  • we find it is not practical or safe to carry out the treatment when we arrive at your property or business
  • you aren't in when we visit on the arranged date
  • there is no need to treat, for example the problem has been resolved. 

Cancellations and refunds

If you choose to cancel a treatment there will be a £5 administration charge for processing your refund. 

How do I pay for a pest control treatment?

Domestic

You will be asked to pay by credit or debit card when we contact you to book your treatment. 

Commercial

For treatments at a commercial property, with the exception of wasp nest removal (which can be paid for at the time of booking), we will issue an invoice upon completion.

Find out how to  pay an invoice for council services

Do you provide pest control contracts for businesses?

Yes. Our qualified and experienced team can provide:

  • a free survey of any commercial property
  • help and guidance on integrated pest management systems, including proofing services
  • a no obligation quote for a pest management contract. 

Get in touch to discuss your requirements and to arrange a free survey:

CON_TAB
Get in touch
Phone
(01482) 396301
Online
Enquire about a pest control contract

Find out more about our pest control service for businesses:

Pest control service information leaflet (1mb) 

When do treatments take place and how many visits will I need?

Visits can take place any time between 8am and 4pm, Monday to Friday, excluding public holidays. We are unable to provide a specific time slot, however we try to visit the same areas on certain days: 

  • Goole, Brough - Monday and Thursday
  • Pocklington, Market Weighton - Wednesday
  • Bridlington, Driffield, Hornsea - Tuesday and Friday
  • Cottingham, Hessle, Anlaby - Tuesday and Friday
  • Beverley, Skirlaugh - Tuesday and Thursday
  • Hedon, Patrington, Withernsea - Monday and Wednesday.

Please note: for certain pests, we will need to visit your property a number of times to carry out the treatment so you may be asked to book multiple visits during the booking process.

Our pest control officers will also assess whether additional visits are required to complete the treatment, when they are on-site.

Do I need to prepare my property before treatment?

Yes, certain treatments will require you to prepare your property before we visit. We will let you know what you need to do when you book a treatment.

A lack of preparation could make a treatment unsafe or cause re-infestation of the whole building. 

Please note: if we find it is not practical or safe to carry out the treatment when we arrive at your property, you will be charged a call-out fee.

What happens at the end of the treatment?

We will:

  • remove all pesticides, pesticide containers and where possible, all pest carcasses
  • provide information on the extent of the issue and type of treatment carried out
  • give you safety instructions for any of the pesticides we used.  

Will you do anything about bees?

No, we do not remove or exterminate bees as they form an important part of our environment. Honey bee swarms are more common during spring and summer months. 

For help identifying bees, or to arrange removal of a honey bee swarm, please visit the  Beverley Beekeepers Association website.

Please note: beekeepers may seek to recover the expenses, such as travel costs, of offering this service to you. Please check this with your beekeeper before making any arrangements.