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Free disabled person's local travel pass

Find out if you qualify for a free disabled person’s travel pass (local disabled pass). Apply for, renew, replace or cancel a pass. Information about where and when you can use your pass.

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What is a free local disabled person’s local travel pass (local disabled pass)?

A free disabled person’s local travel pass (local disabled pass), is a free travel pass funded by the East Riding of Yorkshire Council. It offers free local travel on buses and trains. It is available to East Riding residents with specific disabilities.

Am I entitled to a local disabled pass?

You will be entitled to a local disabled pass if you are registered with East Riding social services and you are:

  • blind or severely sight impaired (not partially sighted)

  • profoundly or severely deaf (not hard of hearing)

  • limbless

  • disabled with severe learning disability.

Please note: severe learning disability refers to people with a permanent organic learning disability which prevents them from living in the community without significant help and support.

There are no age restrictions when applying for a free disabled person’s local disabled pass, other than being of fare-paying age.

How do I apply for a local disabled pass?

The fastest way to apply is by completing our online form. Public PCs are available across our libraries and customer services should you need access to a computer.

If you are unable to apply online, please call 01482 393939 to book an appointment at your local customer service or multi service centre where staff will fill the application form in for you.

Do I need supporting evidence when applying for or renewing my local disabled pass?

Yes, you will need to supply evidence when applying for a local disabled pass.

If you are renewing a pass and your address has changed, you'll need to provide proof of your new address.

Proof of address:

  • Council tax bill dated within the last 12 months

  • Bank statement dated within the last 3 months

  • Utility bill dated in the last 3 months

  • Award letter from the Service Personnel and Veteran Agency dated within the last 12 months

  • Benefit award letter from the Department of Work and pensions dated within the last 12 months

  • Confirmation letter from social services or another local authority service that confirms that the applicant is a resident

  • Local Housing Allowance or other benefit award letter dated within the last 12 months

  • Pensions letter from the Pension Service dated within the last 12 months.

Supporting evidence of sight disability:

  • Proof of being registered as severely sight impaired on the local authority social services register

  • Certificate of Vision Impairment (CVI) signed by a consultant ophthalmologist with severed sight impaired (blind) ticked

  • Written confirmation from an optometrist that an applicant would qualify to be registered as severely sight impaired (blind)

Supporting evidence of hearing disability:

  • Proof of being registered on the local authority social services register as profoundly or severely deaf

  • Audiological report from an aural specialist indicating hearing loss has reached 70-95 dBHL (severely deaf) or 95+dBHL (profoundly deaf)

  • Written confirmation from an aural specialist that an applicant would qualify to be registered as profoundly or severely deaf

Supporting evidence of limbless disability:

  • Proof of being registered as limbless on the local authority social services register

  • Written confirmation of artificial limb from artificial limb unit

Supporting evidence of severe learning disability:

  • An assessment by a specialist Learning Disability officer from Futures Plus (18+)

  • A letter from a specialist doctor, independent health professional, or registered medical practitioner, that states the applicant has a severe learning disability

  • A statement of SEN (for children under the age of 14).

Photo requirements:

We need a recent photo of you for your local disabled pass. This should show your head and shoulders and have a plain, light-coloured background. You must be facing forward and looking straight into the camera. It should be:

  • maximum size: 20MB
  • file options allowed: JPG.

Please refer to the bus pass photograph guide for more information about acceptable photographs for your pass:

Bus pass photograph guide (pdf 108kb)

Your pass will be sent to your home address at no charge.

Please note: if you cannot provide the evidence requested, you may submit alternative evidence which we may or may not consider.

Applying at a customer service centre?

If you are applying at a customer service or multi-service centre, the staff may have the facilities to take a photograph of you but you should check before you go.

Where and when can I use my local disabled pass?

You can use your local disabled pass on bus and train services within East Riding and to certain destinations outside the East Riding.

When using bus services

You can use your pass on local bus services before 9.30am and after 11.00pm Monday to Friday. At all other times you should use your national bus pass.

You can use your pass on all local bus services running:

  • within the East Riding and Hull

  • between the East Riding and Doncaster, Malton, Hull, Pontefract, Scarborough, Selby and York, providing your journey starts or finishes in the East Riding.

  • between Goole and Scunthorpe

Please note: your local disabled pass is not valid on bus services over the Humber Bridge or for travel throughout England.

Rail Services

You can use your local disabled pass on local rail services after 9.30am and before 11pm Monday to Friday and at all times on Saturdays, Sundays and Bank Holidays.

You can use your pass on rail journeys between any railway station in the East Riding (including Hull Interchange Station) and to the following railway stations:

  • Doncaster

  • Filey

  • Hensall

  • Hull

  • Hunmanby

  • Kirk Sandall

  • Knottingley

  • Pontefract

  • Scarborough

  • Seamer

  • Selby

  • Stainforth and Hatfield

  • Thorne North

  • Whitley Bridge

  • York.

Please note: your journey must start or finish at any East Riding railway station or Hull Interchange Station. The local disabled pass is not valid for journeys between these stations, for example, Selby to York and for travel on long distance operators (for example LNER and Hull Trains).

How do I renew my local disabled pass?

Your local disabled pass is not renewed automatically. When your pass is due to expire, it is your responsibility to renew it.

The fastest way to renew your pass is by completing our online form. Public PCs are available across our libraries and customer services should you need access to a computer. If you are unable to complete the online form, please call 01482 393939 and staff can assist you.

Please note: if your address has changed you'll need to provide proof of your new address.

How do I replace my local disabled pass?

You may request a replacement local disabled pass because your pass:

  • has been stolen or lost

  • is damaged

The fastest way to replace your pass is by completing our online form. Public PCs are available across our libraries and customer services should you need access to a computer. If you are unable to complete the online form, please call 01482 393939 and staff can assist you.

Please note: if your address has changed you'll need to provide proof of your new address.

How do I cancel my local disabled pass?

You need to tell us if:

  • you have moved out of the area

  • your medical condition has improved

  • a travel pass holder is deceased.

The fastest way to cancel your pass is by completing our online form. Public PCs are available across our libraries and customer services should you need access to a computer. If you are unable to complete the online form, please call 01482 393939 and staff can assist you.

Cancel a local disabled pass

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