My account - online forms
If you last logged in before August 2023 you will need to create a new account
Apply for, renew (re-apply for), or replace a Blue Badge parking permit.
Will I need to provide photographs or documents in my application?
When you apply for a Blue Badge online you will need to provide:
Please note: the fastest way to get your photo and proofs to us is to upload them to the application form. Read more about how to prepare and upload your documents.
Please note: if you are applying on behalf of a child aged 17 or under we will accept proof of address in the name of the parent or guardian.
How do I apply for, renew (re-apply for), or replace a Blue Badge?
Having a certain condition or disability does not mean you are automatically entitled to a Blue Badge.
You are strongly advised to check the full eligibility criteria before you apply.
Find out about Blue Badges for organisations.
If you last used your account on or before Tuesday 1 August 2023 you will need to register again. Please select an option below and follow the instructions. (You won't need an account to order a replacement lost, stolen or damaged badge).
How do I prepare and upload my photo and documents?
You must upload your proofs when completing the online application.
scan them using your home printer if it has scanning capabilities
scan them at your local library, or
take a steady, clear photograph of them with your smartphone or tablet.
Acceptable file formats are .doc, .docx, .gif, .jpeg, .jpg, .jpe, .mpeg, .pdf, .png, .tiff, .tif, .txt
ask a friend or family member to take a photo of you on your smartphone or tablet, making sure you follow the photo guidance, or
visit a high street photo printing shop. Some can take your passport photo and email it to you, which will allow you to upload it to the online application form.
Please note: if you’re unable to upload your photo and documents for any reason, please call (01482) 393939.
The photo must be:
clear and in focus
a head shot of just you - no group photos
taken in the last six months
in .jpeg, .jpg, .jpe or .png format.
You need to:
use a plain background and face forward
make sure your full face is visible, remove anything that might obscure your face
remove sunglasses unless you need to wear them for medical reasons.
wear your prescription glasses as long as your face is visible
smile if you'd like to.
Save your photo and proofs of eligibility on your device, such as your computer, smartphone or tablet, then when you reach the upload section in the form:
Browse your device to locate and select the file you wish to use
Please note: when uploading files with this form, their combined size should be no larger than 10MB. Please do not upload a combination larger than this as it may cause the form to error and you may need to restart the form. If your files exceed 10MB, you may reduce their size by compressing them.
What happens after I apply and how long does the process take?
Unless you are eligible without further assessment, we will review your application to determine whether you need to provide further proof of your condition. We may have a conversation with you over the telephone, or invite you for a face-to-face independent mobility assessment (IMA). We will send you an email to explain what happens next.
How long does it take to get a Blue Badge?
The fastest way to contact us about this is to complete our online form.
If you qualify without further assessment and you provide your photo and all required supporting documents at the time of applying, you should receive your badge within 10 working days.
If your application needs further assessment, such as an IMA, it may take a little longer.
You can log in to your account and select ‘My requests’ to check the progress of your application:
Can I appeal or re-apply if my application is refused?
If we refuse your application we will email you to tell you the reason you are not eligible. If you have paid the £10 administration fee we will refund it.
If you don’t agree with the decision and do not think we took all the information you provided into account, follow the instructions in the email we sent you to ask us to reconsider your application.
You can re-apply after three months or if your condition gets worse.
Please note: the final decision to issue a badge rests with us as the local authority.
When can I renew (re-apply for) my Blue Badge?
You can re-apply for a Blue Badge up to 12 weeks before its expiry date. If the badge has already expired, complete the form as you would if you were applying for the first time.
We do not remind you to re-apply for your badge and we cannot issue a temporary badge whilst your new application is being processed.
All re-applications are subject to the same criteria and assessment as new applications. They are not automatically approved.