Council tax

Council tax

Council tax funds local services like the police, Humberside Fire and Rescue, adult care, libraries, and highway maintenance. Get details on managing your account, paying, applying for discounts, exemptions, or updating personal information like address changes.

Have your say on proposed changes to council tax support

Council tax support is a scheme that helps people on low income pay their council tax bill.

We are currently consulting on proposed changes to the council tax support scheme from 1 April 2027 for working-age residents only. We are reviewing the scheme to ensure it remains fair, easy to understand and reflects recent legal developments.

We want to hear from residents, organisations, and other interested parties before any changes are considered. The consultation is open until 3 November 2026.

To take part in the consultation:

  • Read about the proposed changes
  • Complete the online consultation to share your views before the closing date of 3 November 2026.

About council tax

You can find out more information about council tax, how to pay it, and how to manage your council tax account online, benefit from paperless billing, and make changes to your account information.

Understanding your council tax bill

Your council tax bill includes important information about how much you need to pay, how your bill is calculated, and what your council tax money is spent on. This short video breaks down the key elements of your bill, explaining what each section means and how to find important details like payment options, and where to find further information.

Watch the video to get a better understanding of your council tax bill.

To view an electronic copy of the information you receive with your council tax bill see the below attachment:

Changing your address?

How to change your address if you're moving, or set up a new account if you're new to the area.

Help us to go paper free

More than 30,000 residents already receive their council tax bill through their online council tax account. Join them and help us free up funds for essential services by reducing paper, print and postage costs.

Text message and email notifications for outstanding balances

We're testing a new messaging service to remind customers of overdue payments. If your account is overdue, we may contact you before taking further action, like sending a reminder or summons. This can help you avoid extra costs. However, this service is just a support tool - you are responsible for keeping your payments up-to-date to avoid recovery action.

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