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Council tax account changes

  • Moving house - register, cancel or change your address.
  • Tenancy change - landlords or letting agents can inform us of tenancy changes.
  • Direct Debit update - how you can update your payment details.
  • Household changes - tell us if the number of people living in your house changes.
  • Name change - let us know if you have changed your name.
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Moving house and new accounts

You need to tell the council tax team if you are moving to:

  • a property in the East Riding of Yorkshire
  • another home in the East Riding of Yorkshire
  • another county.

We'll also need to know if anyone is moving with you.

The steps you take will depend on your situation:

I live in the East Riding and I'm moving into my first property

If you are moving into your first home either as a tenant or first home owner, follow these steps:

1. Get ready

You will need:

  • Your email address (must be unique and not already used to register a different council tax account).
  • Your council tax account reference (found on the front of your council tax bill).

2. Navigate to the form

  • Go to our council tax online account site.
  • Select the Moving link.
  • Choose the I am moving into my first home button.
  • Fill in the form with your new address details.

3. What happens next

Once you have submitted the form, the council tax team will send you an email to confirm your registration.

There will also be a link in the email so you can log into your online account and view your new bill.

Once you have your bill, you can also set up a Direct Debit to pay it.

I am moving to another home in the East Riding

If you already live in East Riding as a tenant or home owner and you are moving, follow these steps:

1. Get ready

You will need:

  • Your email address - this must be unique and not already used to register a different council tax account.
  • Your council tax account reference - you'll find this on the front of your council tax bill.

2. Navigate to the form

  • Go to our council tax online account site.
  • Select the Moving link.
  • Choose the I am moving with the East Riding of Yorkshire button.
  • Fill in the form with your new address details.

3. What happens next

Once you have submitted the form, the council tax team will send you an email to confirm.

There will also be a link in the email so you can log into your online account and view your new bill.

Once you have your bill, you can also set up a Direct Debit to pay it.

I am moving into the East Riding

If you are moving into East Riding from another county, follow these steps:

1. Get ready

You will need:

  • Your email address - this must be unique and not already used to register a different council tax account.

2. Navigate to the form

  • Go to our council tax online account site.
  • Select the Moving link.
  • Choose the I am moving into the East Riding of Yorkshire button.
  • Fill in the form with your new address details.

3. What happens next

Once you have submitted the form, the council tax team will send you an email to confirm your registration.

There will also be a link in the email so you can log into your online account and view your new bill.

Once you have your bill, you can also set up a Direct Debit to pay it.

Tenancy changes

If you are a landlord or letting agent, you can tell us about a change of tenancy online. You need to do this on our new, secure online council tax service, the Citizen Access Revenues website.

If the property will be empty, you will be responsible for any council tax until a new tenant moves into the property.

Tell us about tenancy changes

Direct Debit changes

If you have changed bank you can register on our new, secure online council tax service to set up a new Direct Debit from your new bank account.

Update your Direct Debit details

Changes to people in your household

If you are the only person over the age of 18 living in a property you may be eligible for a discount of 25 per cent. You can only claim this discount at your main home. You can’t claim a single person discount for a second home.

If someone has moved out temporarily, for example the person is working away and has left you as the only resident, you won’t be able to claim the discount because the other person’s main residence hasn’t changed.

Apply for a single person discount because you are the only person aged 18 years or older living in your home

You will need to cancel your discount if you are no longer the only person over 18 living in the property.

Cancel a single person discount because someone else aged 18 years or older has moved into your home

Changing your name

If your name is on the council tax bill, and your name has changed, you must let us know by completing the following online form:

Tell us about your name change

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