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Tell us about a change

How to tell us if you have had a change of circumstances or need to update your Direct Debit details.

My bank or building society details have changed, how do I update my Direct Debit?

If you have changed your bank or building society, use the form below to update your details. You can also change your payment date:

Update your Direct Debit details (opens in new window)

I'm moving, what do I need to do?

If all of the residents in the property are moving within, into or out of East Riding of Yorkshire, you can tell us about the change of address online:

Tell us about a change of address

The number of people in my household is changing, what should I do?

You can tell us if someone is joining or leaving your household online:

Tell us if someone is joining or leaving your household 

If you are the only person left living in your home, you can receive a 25 per cent single person discount.

There is a change of tenancy in my property, what do I do?

If you are a landlord or letting agent, you can tell us about a change of tenancy online:

Tell us about a change of tenancy