Council tax

5.Appeal a council tax bill

On this page:

    Appeal or challenge a council tax bill

    You have the right of appeal If you think:

    • you should not be liable for council tax
    • that your property should be exempt
    • the amount charged is incorrect
    • that any council tax support is calculated incorrectly.

    That right and the process is set out in legislation.

    How to appeal

    There's no special form to complete, you just need to contact us:


    Tell us that you want to make an appeal and explain exactly why you think our decision is wrong.

    Appeals from third parties

    You can only appeal if you are the named person who is, or persons who are, liable for the council tax. However, the council can accept appeals from a third party if:

    • there is a lasting power of attorney (LPA) for property and financial affairs
    • the person submitting the appeal is the liable party's attorney.

    Evidence of the LPA would need to be provided for the appeal.

    Please note:

    We sometimes get appeals, and withheld payments, based on popular misconceptions about who is liable for council tax. Be advised that you are legally responsible for paying council tax, except in very specific circumstances.

    Misconceptions about council tax - more information

    What happens next

    If we determine you have the right to appeal to the council, we will consider your case and confirm our appeal decision.

    However, if we are unable to consider your appeal, your remaining course of action would be to challenge the matter via judicial review in the High Court.

    Due to the costs involved in seeking judicial review, we would strongly advise that you get legal advice first.

    Please note:

    Making an appeal does not allow you to withhold payment or part payment of council tax. If your appeal is successful any overpayment will be refunded.

    Appeal process

    If you make an appeal we will:

    • review the information to determine whether you have the right of appeal to the council
    • aim to tell you of our decision within 2 months
    • tell you of the next available course of action if you disagree with the appeal decision.

    If we determine that you don't have the right of appeal to the council, we will aim to tell you of the next course of action available to you within 2 months.

    You must keep paying the amount on your bill until you hear from us. We will send you a new bill if the amount due changes.

    Banding reassessment

    If your appeal is based on the council tax band your property has been assigned, you have the right to challenge the Valuation Office Agency (an executive agency of His Majesty’s Revenues and Customs) directly:

    Council tax banding reassessment - more information on GOV.UK

    To view your current banding and charges:

    Council tax banding and charges - more information

    Challenge a council tax discount amount or empty property premium

    You cannot appeal against the level of council tax discount the council has awarded. You also cannot appeal the decision made by the council that it charges an empty property premium to properties which have been unoccupied and substantially unfurnished for 1 year or more. You can only challenge the lawfulness of how the decision has been made, in court, by a legal procedure called judicial review.

    Due to the costs involved in seeking judicial review, we would strongly advise that you get legal advice first.

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