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Council tax payments

Find out how much council tax you owe, how to pay and what happens if you have overpaid.

Set up a Direct Debit online to pay your council tax bill at any time:

Set up a Direct Debit online

How can I pay my council tax bill?

We offer a variety of payment methods and dates to make paying your council tax bill easier: 

Direct Debit

Set up regular payments from your bank or building society account.

Choose to pay on the fifth, 15th or 25th of the month in either: 

  • 10 monthly instalments (April to January)
  • 12 monthly instalments (April to March)
If your bill is issued after April, the number of instalments you receive will reduce each month.

You can set up Direct Debit online.  Make sure you have your bank name, address, account number and sort code ready:

Setup a Direct Debit online  

Please note: not all bank and building society accounts can be used for Direct Debits. Please check with your bank or building society if you are not sure.

Online

Make a secure payment online at any time:

Pay your council tax bill online  

Internet banking and standing order

If you use Internet banking or wish to set up a standing order, our account details are: 

  • Sort code: 60-02-23
  • Account number: 99105837 

Please note: remember to include your full eight digit council tax account number as your reference. This is shown at the top of your council tax bill.

Can't pay online?

We offer many  other ways to pay your council tax.

Telephone

Call our 24 hour automated payment line on 0300 330 15 15  and pay by:

  • debit card - Visa Debit, Maestro, Solo, Visa Electron or Delta
  • credit card - Visa or Mastercard

PayPoint

If you are paying in cash, you can pay your bill free of charge at any outlet displaying the PayPoint sign. You just need to take your barcoded bill with you.

PayPoint outlets are normally found in places such as shops and garages, and are recognised by a logo clearly displayed on the front of the premises. Find your nearest PayPoint outlet on the PayPoint website.

You should allow four working days for the payment to reach your account and remember to keep your receipt as proof that you have paid.

PayPoint logo

Post Office

You can pay free of charge at any post office with your barcoded bill. Payment can be made by cash, cheque or debit card.

You should allow four working days for the payment to reach your account and remember to keep your receipt as proof that you have paid. Find your nearest Post Office on the Post Office website.

Customer service centres

You can pay at any of our customer service centres.

Payments can be made by: 

  • debit card
  • credit card 
  • cash
  • cheque or postal order (made payable to 'East Riding of Yorkshire Council')

Please note: we will not accept any responsibility for cash deposited in any of our office letter boxes.

The following customer services centres also have self-service terminals you can use to pay your council tax:

Haltemprice Leisure Centre (external East Riding website)

Hessle Centre

Withernsea Centre

East Riding Petuaria Centre, Brough

East Riding Wicstun Centre, Market Weighton

East Riding Pocela Centre, Pocklington

Payment can be made by cash, credit card or debit card. You will need your council tax account number.  

Post

Payments by post should be sent to: 

East Riding of Yorkshire Council 
PO Box 83 
Beverley 
East Riding of Yorkshire 
 HU17 9YR

Cheques should be made payable to 'East Riding of Yorkshire Council'. Please write your name, address and council tax number on the reverse of the cheque.

Please note: we can not accept post-dated cheques.  

Cash payments should be sent by registered post. We will not accept any responsibility for cash sent by standard post. 

I've overpaid my council tax, can I have a refund?

If you have received a council tax bill showing that you have paid more council tax than you should have, we will automatically refund you as long as you don't owe us money for any other council debt.

If you pay by direct debit, we will send the money to the bank or building society account we have on record for you. If you have changed your bank or building society, please update your Direct Debit details.

If you have any questions regarding your overpaid bill or how you will be refunded, please contact us via email:

Email: council.tax@eastriding.gov.uk

Where can I find my council tax account reference number?

Your account reference number is on the top right corner of your council tax bill.

Can I request a copy of my council tax bill?

If you need a copy bill, you can request a copy of your council tax bill.

Please note: if you request a copy of your bill in March, we will send it to you in April.

Can I see my council tax balance online?

Unfortunately our online council tax balance checking tool is no longer available. A new online balance checker is currently being developed. We apologise for any inconvenience caused.

Should you wish to know your balance, the alternative methods for this are:

Request a copy of your council tax bill

If you need a copy bill, you can  request a copy of your council tax bill. This will be then sent out to you in the post.

Please note: if you request a copy of your bill in March, we will send it to you in April.

Telephone

You can contact the billing and collection section

CON_TAB
Get in touch
Phone
(01482) 393939

I'm having difficulties making payments, who can help me?

Make an appointment to talk to us

If you are struggling with your finances, you can make an appointment with our welfare visiting team. They will be able to help you create a more suitable payment plan for your council tax.

Check if you can receive a reduction

If you are on a low income you may be able to a council tax reduction.

Change your payments

If you cannot afford to pay your council tax bill monthly, you could pay weekly, every two weeks or spread your monthly payments over the full year. Contact us to change your payments.

Citizens Advice Bureau 

You can visit the Citizen Advice Bureau (CAB) website for money advice.