Online council tax account

3.Paperless billing

On this page:

    Introduction

    We're moving to paper free billing. You can now view your council tax bill online.

    Sign up for paperless billing and we'll email you when your next council tax bill is ready to view online.

    Why go paperless?

    More than 30,000 residents have already gone paperless. You can:

    • view your council tax bill securely online
    • check your current balance and payments any time
    • get your bill straight away - no waiting for the post
    • download and print your bill if needed, such as for proof of address

    Sign up for paperless

    You'll need an online account for paperless billing. If you don't have one, we'll send you details of how to register with your first bill. Follow these steps to sign up for paperless billing.

    1
    Fill in our online form

    2
    What happens next?

    We'll set up paperless billing for you. You’ll get an email when your next bill is ready to view online.

    Council tax bills are usually issued in March, unless your circumstances change and we need to send a new one.

    View your online bill

    Once you have signed up for paperless billing and registered for an online account, you can view your bill at any time. Just follow these steps:

    1
    Access your online account

    Log in to your online account with your username and password:

    2
    Navigate to your bill

    To find your bill, select Bills and recovery notices from the Popular Services menu.

    How to understand your bill and learn what it pays for.

    Prefer paper bills?

    Online billing offers you more control over your council tax account, however, we realise that some people might need a paper version of their council tax bill.

    This could be for many reasons, including:

    • not having regular access to devices such as a phone, tablet, or computer, making it difficult to access online services
    • needing a physical bill to use as proof of address or for legal reasons
    • living in temporary or unstable housing where online access is harder to manage
    • not being confident about your digital skills when trying to use online services.
    Please note:

    Paper bills take longer to process and may be slower to arrive due to the postal service. Bills may arrive later than intended.

    If you are currently signed up for paperless billing, but you'd prefer a paper bill, follow these steps:

    1
    Fill in our online form

    2
    What happens next?

    We'll update your online council tax account so that future bills are sent by post.

    Council tax bills are usually sent in March unless your circumstances change and we need to send a new one.

    Just need a one-off paper bill?

    To request a copy paper bill at any time, you can:

    Email council.tax@eastriding.gov.uk

    In your email include:

    • your name
    • the address of the property the council tax bill relates to.
    Subscribe to East Riding of Yorkshire Council

    Stay updated on the latest East Riding news

    We use GovDelivery to send you emails, which is secure and you can choose to stop receiving emails at any time.

    Find out more in our Privacy notice.

    Subscribe to East Riding News

    Alerts