Council tenants

Council tenants

We have approximately 11,000 tenants throughout the East Riding. This section provides advice and information for our tenants on their tenancies and the services we provide for them.

Tenant information survey

Please be aware that tenants and leaseholders may be contacted as part of this survey.

Tenant satisfaction measures

New guidelines have been introduced to measure how well social housing landlords are doing in providing quality homes and services to their tenants.

MyProperty

If you are a new tenant MyProperty, our new customer platform, allows you to:

  • access your rent accounts 24/7
  • view real-time and historic repairs information
  • submit key service requests.
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