When you find someone to exchange with, you should check each other's homes to make sure that they are suitable before agreeing to move. If the exchange goes ahead you will become responsible for any repairs, alterations, improvements and so on that have been carried out by the outgoing tenant so you should also make sure that you are happy with these.
You must not offer money or goods to anyone to encourage them to swap homes with you.
Both tenants will need to complete a mutual exchange application via the Housing Services Application Form which can be done online by clicking/tapping the button below:
Housing Services Application Form
Alternatively, you can requests forms by emailing firstname.lastname@example.org or telephone (01482) 396301.
A housing management officer will check your home and will check that you do not have any rent arrears or other housing-related debts. Your move may be delayed or refused if you have broken your tenancy agreement in some way.
Normally an exchange will be agreed by us providing that:
- both properties are the right size for the incoming household’s needs, and
- neither household is having legal action taken against them for breaking their tenancy conditions
- one of the properties was allocated because of special needs, e.g. disabled persons, and if the swap took place there would no longer be a person with these special needs living in the home.
If you have breached one of your conditions of tenancy, for example, you have not paid your rent, your exchange may be approved subject to conditions, that is that you pay the outstanding rent before the exchange goes ahead.
We will give you a decision within 42 days of receiving your written request to exchange.
Once permission to exchange has been granted in writing, you must agree on a date to move and will need to sign a deed of assignment to legally transfer your tenancy to the household that you are exchanging with. Once the deed of assignment is signed you must move. You will be the legal tenant of your new home and will have no rights to stay in your old home.
When you move you should take meter readings and inform your utility supplier, you may also need to redirect your post. The Post Office website provides information on how to do this:
Post Office redirection information (external website)
If you claim housing benefit you will need to inform the council's housing benefits team.