Sheltered and supported housing

What is sheltered and supported council housing?

Sheltered council housing allows tenants to live independently, whilst having the added security of knowing that someone is available to help in an emergency 24-hours-a-day. 

There are sheltered schemes throughout the East Riding offering different services and with different facilities. Help is available 24-hours-a-day, 7-days-a-week, 365-days-a-year by using the two-way internal intercom system in all sheltered properties. Residents of sheltered schemes may still need the help and support of friends and relatives, our Welfare Support Workers cannot replace this vital support.

The cost of the Lifeline service for sheltered and supported council housing is included in the rent for the property and is eligible for housing benefit.

Three levels of Lifeline service are available, and a charge is payable dependent on the level of service chosen. More information is available on our Lifeline pages.

If you are a pensioner or disabled we can help you look at the options for moving to more suitable accommodation. We can provide practical help when you move, and if you are in receipt of a means-tested benefit we can provide financial help towards the costs of moving.

To find out more about please contact us:

Email: housing.services@eastriding.gov.uk
Tel: (01482) 396301

What types of sheltered and supported council housing are there, and where are they?

We have sheltered and supported bungalows and flats in towns and villages across the East Riding.

Supported housing schemes are located at:

Sheltered housing schemes are located at: 

For more information on sheltered or supported schemes please get in touch using the details below:

Email:  housing.services@eastriding.gov.uk 
Tel: (01482) 396301

How do I apply for sheltered or supported council housing?

If you want to apply for sheltered or supported housing you must complete a housing application form, area list and supported and sheltered accommodation application form.  You can download and print two of the forms from the following pdf documents.

Housing Application Form (pdf 170kb opens in new window)

Housing Application Area List (pdf 545kb opens in new window)

The supported and sheltered housing application form is currently being produced, if you need one please telephone us on (01482) 396301.

You must complete and return both forms, plus the sheltered and supported housing form where applicable. They can be handed in at any Customer Service Centre or return them to:

Housing Services
County Hall
Cross Street
Beverley
East Riding of Yorkshire
HU17 9BA.

You can also obtain a form by emailing your request to  housing.services@eastriding.gov.uk or by telephoning (01482) 396301.

Properties are allocated in accordance with our council housing allocation policy. 

If you need to move on medical grounds, we will look at your housing application form to see if you are eligible to apply. If you are, we will send you a medical priority application form.

Medical priority applications are assessed by our disability resource team, who can grant a priority for a type of accommodation, eg. ground floor accommodation. They cannot specify the area or proximity to facilities.

Applicants over 60 years-of-age (at the date of their tenancy starts) who do not have any children in their household, will be granted a secure lifetime tenancy for sheltered or supported accommodation, except where they have a financial interest in another permanent residence. In this instance, they will be granted a five-year secure flexible tenancy which will be reviewed when that property is sold.

If you are our tenant and pensioner or disabled we can provide practical help when you move, and if you are in receipt of a means-tested benefit we can provide financial help towards the costs of moving.

To find out more about please email housing.services@eastriding.gov.uk or telephone (01482) 396301.