My account - online forms
If you last used your account on or before Tuesday 1 August 2023 you will need to register again
Tell us if your finances have changed and you want to discuss changing your payments.
Can I change my contact address on my garage?
Yes, please email email@example.com to provide your new contact address.
My income has changed and I can’t afford to pay my rent. What should I do?
If you are already getting housing benefit or the housing costs element of Universal Credit and you still have a shortfall in your rent payments you may be able to claim further assistance through a discretionary housing payment.
You can also speak to our welfare visiting team, who will look to make sure you are getting all of the help you are entitled to and also help set up an affordable payment plan. To make an appointment email firstname.lastname@example.org.