Energy efficiency at home

Where can I get advice about how to keep my home warm?

During winter it is essential to keep warm and healthy and making your home more energy-efficient and insulated will help you achieve this. Along with the other initiatives and ideas you may have already seen on our website, advice and help is available from the following organisations:

• The Energy Saving Trust (external website) provides information on how to be more energy efficient
• GOV.UK - Heating and housing benefits (external website) provides information on how to receive winter and cold weather payments if you are 60 or over, disabled or on a low income.

How do I find out about loft and cavity wall insulation?

Contact the Healthy Homes team with your queries about loft and cavity wall insulation using the online form below and we will try to provide you with the information you need.

Please note: when filling in the form you may need to scroll down for all of the information or for the control buttons.

How can I save money on my fuel bills?

Different utility companies can charge different rates for supplying electricity and gas to your home. You may find a cheaper rate by changing your supplier or payment method. Various websites offer impartial advice on different tariffs available and explain how to change suppliers.      

YORSwitch is a collective energy switch scheme run by the council to register please visit or further details can be obtained by calling the council on (01482) 393939.

National Energy Action can also offer advice on what to look for when deciding to change your tariff. To find out more information contact your supplier direct or visit:

The National Energy Action (external website)

Alternatively, you may like to join together with other consumers to cut energy bills using combined switching power of thousands of consumers, '38 Degrees North' are trying to negotiate with energy suppliers to secure a market deal:

38 Degrees North (external website)

You can also find a range of handy hints on how to reduce your fuel bills in the following document:

Handy Hints on Energy Efficiency (pdf 168kb)

Where can I get advice if I am struggling to pay my fuel bills?

For debt advice please contact the National Debtline on (0808) 8084000.

Am I eligible for winter fuel and cold weather payments?

During winter it is essential to keep warm and healthy, making your home more energy-efficient and insulated will help you achieve this. You may be eligible for help with the cost of heating your home if you are 60 or over, disabled or on a low income.

Winter fuel payments are available if you were born on or before 26 September 1954. Cold weather payments may also be available to help those in receipt of benefits for periods of very cold weather.

For more details on either winter fuel or cold weather payments please visit the government’s website:

GOV.UK - Winter Fuel Payment (external website)

GOV.UK - Cold Weather Payments (external website)

What kind of energy efficiency grants are available?

Cavity and loft insulation grants

The council is currently working with a local contractor and Scottish Power to offer grants for cavity and loft insulation if you live in a privately owned property. Subject to eligibility aid maybe also available for Room in the Roof or Internal Wall Insulation if the property is suitable and the householder is in receipt of an Energy Company Obligation eligibility benefit.

To receive more information please  email the healthy homes team or telephone the council on (01482) 396301 and select option 2.

Future Energy Scheme grants

Following a successful bid to the Department of Business, Energy and Industrial Strategy the council now has access to funding for air source heat pumps for those private sector, owner-occupied dwellings off the gas network. This funding is to support low-income households, living in energy inefficient homes by installing energy efficiency measures and low carbon heating. Domestic dwellings must have an energy performance certificate (EPC) rating of E, F or G and be able to be improved via the installation of an air source heat pump and insulation measures to a rating of C or D (depending on the starting EPC rating) within the funding provided. 

To find out if you qualify to access the funding for an air source heat pump in your home, or someone you know, contact (01482) 396301 option 2 or email the healthy homes team.

Funding is limited, so don’t delay getting in contact.

Domestic Renewable Heat Incentive Grants

Domestic Renewable Heat Incentive (RHI) Grants are now closed.

Further information on the latest grants that are available, please visit the government's website:

GOV.UK - Boiler Upgrade scheme (external website)

Energy Company Obligation (ECO) Flexible Eligibility

Further to the guidance by the Department for Business, Energy & Industrial Strategy, East Riding of Yorkshire Council has approved a Statement of Intent (SOI). This explains what eligibility criteria private sector households will need to fulfil for aid towards heating measures.

Local Authority Flexible Eligibility Statement of Intent 2017 (superseded 2019) (pdf 42kb)

Revised Local Authority Flexible Eligibility Statement of Intent (pdf 363kb)

If you wish to apply for the Fuel Poverty element of Flexible Eligibility please complete and return the following application form by email to the healthy homes team.

Flexible Eligibility Fuel Poverty Application Form (word 413kb)

How can I calculate my carbon footprint?

If you would like to know how much you could save if you improved the energy efficiency of your property and made a few simple changes to how you live in your home, call the Energy Saving Trust’s freephone number (0800) 512012 and advisors will be happy to help you.

What is an Energy Performance Certificate?

Since October 2008, all domestic buildings require an Energy Performance Certificate (EPC) when they are bought, sold or rented out. An EPC gives information on how to make your home more energy-efficient and reduce carbon dioxide (CO²) emissions.

A Standard Assessment Procedure (SAP) rating is provided which measures the energy efficiency of your home using a grade from A to G, similar to the energy performance certificates now provided with domestic appliances such as refrigerators and washing machines where A is very efficient and G is very inefficient. The report also provides recommendations on what you could do to help reduce the amount of energy you use and reduce CO² emissions.

From 1 October 2008 landlords, or their agents, need to provide an EPC whenever a home in the social or private rented sector is let to a new tenant. Landlords, or their agents, must provide an EPC free of charge to prospective tenants at the earliest opportunity. This should be when they are first given written information about the property or view it, and before any rental contract is entered into. An EPC is not required for any property that was occupied before 1 October 2008 and which continues to be occupied after that date by the same tenant.

A number of amendments to the original regulations covering the provision of Energy Performance Certificates have been introduced over subsequent years and were consolidated in December 2012.

The following pdf document provides information to landlords on EPCs.

A guide to energy performance certificates for the construction, sale and let of dwellings (pdf 383kb)

On 9 October 2017, the Government issued guidance on complying with new minimum EPC standards. 

The Minimum Energy Efficiency Standards (MEES) Regulations make it unlawful from 1 April 2018 to let domestic and commercial buildings in England and Wales which do not achieve a minimum Energy Performance Certificate (EPC) rating of 'E'.

With research revealing that around 1 in 20 homes would fail new energy efficiency standards, as they fall into the worst-rated Bands F and G, it is clear that many landlords need to take action to improve the energy efficiency of their properties.

To help, the Department of Business, Energy & Industrial Strategy (BEIS) has now issued a guidance document for landlords on compliance with the 2018 'Minimum Level of Energy Efficiency' standard, in accordance with the Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015.

You can find more information at the Government's legislation website:

Guidance for landlords and Local Authorities on the minimum level of energy efficiency required to let domestic property under the Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (external website)

How do I find an accredited person to undertake an Energy Performance Certificate?

Only accredited domestic energy assessors and home inspectors can produce an Energy Performance Certificate (EPC).

If you use an independent energy assessor make sure they are a current member of an accreditation scheme, as this ensures your energy assessor is operating to professional standards. An EPC is only authentic if issued by an accredited Domestic Energy Assessor (DEA).

The council has its own team of DEAs and can be contacted by telephone on (01482) 393800.

Details of accredited DEAs can be found at the Energy Performance Register:

Energy performance register (external website)

Can I get help to be connected to the Gas Network?

The council is working with Communitas Energy CIC who, in partnership with Northern Gas Networks, manage an assisted connection voucher scheme, which will either partly or completely cover the cost of a new gas connection.

You may be eligible for an assisted connection voucher if the property requiring a gas connection is an existing domestic dwelling, AND the occupants living at the property meet any of the following:

• Receive key qualifying benefits
• Receive a means tested benefit, AND are aged 70 or over
• Receive a means tested benefit, AND the property has an Energy Performance Certificate (EPC) rating of E, F or G
• Receive a means tested benefit, AND the main external walls of the property are solid, system-built or non-standard cavity, AND the property has an Energy Performance Certificate (EPC) rating of D, E, F or G
• Qualify for and the council are able to provide a Local Authority Energy Company Obligation (ECO) Flexibility Declaration –  see Council Statement of Intent for more information.

Where a benefit is used for eligibility, in all cases the benefit must be current and proof of the benefit will be required. Where aged 70 or over is used for eligibility, in all cases date of birth and proof of age will be required. Other criteria may also apply and will be advised during your application according to your circumstances.

If you would like to find out more about the assisted gas connection voucher scheme, please contact the council's Energy Efficiency team by calling (01482) 396301 or  email the healthy homes team. The team will be able to answer your initial enquiries and arrange a quick assessment to confirm your eligibility. 

Please note: new-build premises, alterations to existing supplies and non-domestic properties are exempt from the assisted connection voucher scheme.  If you rent your home permission will usually be required by your landlord. You must have confirmation of your assisted connection voucher before you apply for a connection from Northern Gas Networks.