.

Help paying your rent

If you are struggling to pay your rent, we might be able to offer you a discretionary housing payment (DHP). This is a short-term payment from the council to help cover some housing costs.

How can the council help me to cover my housing costs? 

If you are struggling to pay your rent, we might be able to offer you a discretionary housing payment (DHP). This is a short-term payment from the council to help cover some housing costs.

The council has a limited sum of money available to assist housing benefit claimants, and claimants in receipt of Universal Credit (which includes the housing element) who still have some rent to pay.  The council decides how DHPs are allocated and each case is decided on its own merits. There isn't a clear set of allocation rules but the council must be fair and reasonable when deciding.

Who is entitled to claim a discretionary housing payment?

Anyone who requires further assistance with housing costs, and is currently claiming housing benefit, or the housing element of Universal Credit can claim a discretionary housing payment.

Please note: You can't get a discretionary housing payment if your rent shortfall is caused by benefit suspension or housing benefit overpayment.

What does a discretionary housing payment cover?

A discretionary payment can help with:

  • any shortfall in your rent
  • restrictions in housing benefit due to the size criteria being applied in the social rented sector (bedroom tax) or the benefit cap.
  • rent deposits or rent in advance if you need to move home
  • help with removal costs.

Do I have to pay the council back?

The council don't currently recover discretionary housing payments unless you have purposely provided incorrect details in your application.

How can I make a claim for a discretionary housing payment?

You can make a claim by completing the online form below.

Please note: if you have problems accessing the review you may need to allow pop-ups in your browser to continue.

Apply for a discretionary housing payment  

You will be required to provide certain information before you can submit the form, please gather this information before you start the application:  

Information required to complete a discretionary housing payment form

Personal details

  • Full name

  • Address including postcode

  • Date of birth

  • National insurance number 

Household details

You will need the following information for all members of your household:

  • Full name

  • Date of birth

  • National insurance number if over 18 

Income

You will need details of earned and unearned income for you and your partner.

Savings

You will need details of all savings and investments for you and your partner.

Expenses

You will need details of all your weekly/monthly expenses for you and your partner:

  • Entertainment and recreation

  • TV License and satellite/cable TV

  • Council tax

  • Gas/Oil/Electric

  • Insurance

  • Internet

  • Water rates

  • Telephone

  • Child care/school meals

  • Clothing

  • Food

  • Car tax and insurance

  • Petrol, diesel and car parking

  • Rail or bus fares

  • Rent 

Outstanding Debts

  • Name of debtor

  • Amount Outstanding

  • Weekly payments 

If you are requesting on-going help with your current weekly or monthly rent please tell us if you:

  • have extra health related expenses or need an extra room because of sickness or disability

  • have extra travel costs because you travel to a hospital or you care for a relative or friend

  • have work-related travel costs that would increase if you had to move

  • are likely to become homeless

  • are having financial difficulties.

  • need an extra bedroom for an overnight carer.

If you are requesting help for a rent deposit or rent in advance you will need to provide the name address and telephone number of your new landlord. 

You must provide any information that is relevant to your claim to help the decision maker fully assess your claim and make their decision.

Can I appeal the decision?

There are no rights of appeal. Although you can ask the council to reconsider its decision by contacting the adjudication team:

Email: adjudication@eastriding.gov.uk

Further information regarding the Discretionary Housing Payment scheme operated by the council, can be found below:

Discretionary Housing Payment policy (pdf 270kb opens in new window)