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Household Support Fund

The government's Household Support Fund will help vulnerable households with the rising cost of energy bills and food. Grants will be awarded to eligible residents, by the council, from the fund.

Please note that this fund is only available to East Riding residents.

About the Household Support Fund (HSF)

The Department for Work and Pensions (DWP) has provided councils with Household Support Funding (HSF) to support vulnerable households with the rising cost of energy bills and food.

The fund should be used to support households in the most need; particularly those who may not be eligible for the other support government has recently made available but who are still in need.

The Household Support Fund is currently funding the following schemes:

Financial assistance for eligible households - Phase One

About the Phase One grant

  • Phase One grants are a one off payment of £400
  • The payment will be sent to eligible households automatically.
  • There is no application process.
  • Only one payment will be made per eligible household.
  • Eligible households will be contacted and payments sent from 7 November 2022 onwards.

Eligibility

Households will be eligible for a £400 payment if:

  • you were in receipt of Housing Benefit on 1 October 2022
  • you have not previously received any of the following Cost of Living payments:
    • £650 Cost of Living Payment
    • £150 Disability Cost of Living Payment
    • £300 Pensioner Cost of Living Payment.

If you qualify, we will contact you from 7 November 2022 onwards.

Cost of Living Payment - more information on GOV.UK

How to apply

You cannot apply for this fund. Payments are automatically sent to eligible households.

Receiving payment

Households that are eligible for a Phase One payment of £400 will be contacted from 7 November 2022 onwards.

If your Housing Benefit is paid into a bank account, your £400 payment will be sent to this same account.

If your Housing Benefit is not paid into a bank account that is in your name, you will be sent a unique barcode which you can use to collect the grant payment from the post office. The barcode will be sent to you by email or post. Please make sure you check your junk or spam folder if you are expecting the barcode to be emailed to you.

Terms and conditions for the grant

All applicants must comply with the following terms and conditions:

  • East Riding of Yorkshire Council, in the operation of this scheme, reserves the right to request any evidence, explanation or proofs that it deems necessary and reasonable, where entitlement is under review. This condition applies at any time from 1 October to 31 March 2023.
  • In order to satisfy the Department for Work and Pensions (DWP) requirements, East Riding of Yorkshire Council may request any evidence, explanation or proofs that it deems necessary or reasonable. Requests for evidence may be made at any time until the scheme is finalised.
  • If a resident fails to satisfy all reasonable requests made by the council, the council reserves the right to request the repayment of a grant already paid.
  • As further support may be available under the council's Holiday Activities Programme, we may share relevant information with that scheme.

Fraud prevention

The council will undertake any checks it considers necessary to prevent fraudulent payments of grants. If it is proven at any time that a resident has fraudulently claimed a benefit, which then entitles them to a grant from the Household Support Fund, the council may request the repayment of the grant. The resident may also face prosecution.

Payments of the grant will be a one-off lump sum per eligible resident and will only be made direct into a UK bank, or through the Post Office. Any bank details supplied will be subject to anti-fraud measures. Payments will only be made into accounts that are in the name of the resident. Proof of identity and eligibility will be required at a Post Office to collect your grant payment.

To minimise the risk of fraudulent grant claims, the council's Fraud Investigation Team will carry out anti-fraud checks. More information is available on the Fraud Investigation Team and the how the council uses your personal details and information:

Benefit fraud - more information

Data Protection rights - the council and your personal data

Financial assistance for eligible households - Phase Two

About the Phase Two grant

  • Phase Two grants are a one off payment of £400.
  • Applications must be made online, if eligible.
  • Only one payment will be made per eligible household.
  • Households must be within East Riding of Yorkshire.
  • Applications close on 31 January 2023, or before if the funds are spent.

Eligibility

Households are eligible if they fall into one of the following categories and meet all of the criteria:

Single person - no children

To be eligible under this category, you must:

  • live alone with no dependents; and
  • be employed, or self employed, and have a gross income of under £26,000 per year; and
  • have total savings of under £1,000; and
  • not currently receive any benefits; and
  • be responsible for paying the household's gas and electricity bills; and
  • not have previously received any other Government cost of living payment (apart from the £150 council tax energy rebate which was made to all households).

Think you might be eligible?

Apply online for the Household Support Fund - Phase Two

Couples - no children

To be eligible under this category, you must:

  • live with a partner with no dependents; and
  • be employed, or self employed, and have a combined gross income of under £31,000 per year; and
  • have total savings of under £1,000; and
  • not currently receive any benefits; and
  • be responsible for paying the household's gas and electricity bills; and
  • not have previously received any other Government cost of living payment (apart from the £150 council tax energy rebate which was made to all households).

Think you might be eligible?

Apply online for the Household Support Fund - Phase Two

Single person - with children

To be eligible under this category, you must:

  • receive child benefit for one or more children; and
  • be employed, or self employed, and have a gross income of under £31,000 per year; and
  • have total savings of under £1,000; and
  • be responsible for paying the household's gas and electricity bills; and
  • not currently receive any benefits (apart from child benefit); and
  • not have previously received any other Government cost of living payment (apart from the £150 council tax energy rebate which was made to all households).

Think you might be eligible?

Apply online for the Household Support Fund - Phase Two

Couples - with children

To be eligible under this category, you must:

  • receive child benefit for one or more children; and
  • be employed, or self employed, and have a gross income of under £31,000 per year; and
  • have total savings of under £1,000; and
  • not currently receive any benefits (apart from child benefit); and
  • be responsible for paying the household's gas and electricity bills; and
  • not have previously received any other Government cost of living payment (apart from the £150 council tax energy rebate which was made to all households).

Think you might be eligible?

Apply online for the Household Support Fund - Phase Two

Households where a member has long-term health condition

To be eligible under this category, your household must include somebody who:

  • has one of the following long term-health conditions which means they spend most of the day at home:
    • cardiovascular conditions
    • respiratory conditions (in particular, chronic obstructive pulmonary disease and childhood asthma)
    • mental health conditions
    • physical disabilities.

This person must also:

  • be aged 65 or over, or aged 5 years and younger; and
  • receive one of the following disability benefits:
    • Personal Independence Payment enhanced rate (higher weekly rate)
    • Disability Living Allowance (higher weekly rate)
    • Attendance Allowance (any rate)

The household must:

  • be responsible for paying their own gas and electricity bills; and
  • have total savings under £1,000; and
  • have a combined income below £26,000 for single households and £31,000 for couples (not including any child benefit or disability benefit).

Think you might be eligible?

Apply online for the Household Support Fund - Phase Two


How to apply

Please answer the following questions to begin the application process:


Terms and conditions for the grant

All applicants must comply with the following terms and conditions:

  • East Riding of Yorkshire Council, in the operation of this scheme, reserves the right to request any evidence, explanation or proofs that it deems necessary and reasonable, where entitlement is under review. This condition applies at any time from 1 October to 31 March 2023.
  • In order to satisfy the Department for Work and Pensions (DWP) requirements, East Riding of Yorkshire Council may request any evidence, explanation or proofs that it deems necessary or reasonable. Requests for evidence may be made at any time until the scheme is finalised.
  • If a resident fails to satisfy all reasonable requests made by the council, the council reserves the right to request the repayment of a grant already paid.
  • As further support may be available under the council's Holiday Activities Programme, we may share relevant information with that scheme.

Fraud prevention

The council will undertake any checks it considers necessary to prevent fraudulent payments of grants. If it is proven at any time that a resident has fraudulently claimed a benefit, which then entitles them to a grant from the Household Support Fund, the council may request the repayment of the grant. The resident may also face prosecution.

Payments of the grant will be a one-off lump sum per eligible resident and will only be made direct into a UK bank, or through the Post Office. Any bank details supplied will be subject to anti-fraud measures. Payments will only be made into accounts that are in the name of the resident. Proof of identity and eligibility will be required at a Post Office to collect your grant payment.

To minimise the risk of fraudulent grant claims, the council's Fraud Investigation Team will carry out anti-fraud checks. More information is available on the Fraud Investigation Team and the how the council uses your personal details and information:

Benefit fraud - more information

Data Protection rights - the council and your personal data

School holiday support for children who receive free school meals

If your child is eligible for free school meals, due to the family being on a low income, you will receive a £10 supermarket voucher each week. The voucher is to help with food costs during these school holidays:

  • October half-term 2022
  • Christmas holidays 2022
  • February half-term 2023.

You will also receive an additional £20 supermarket voucher during the Christmas holidays, to support you with the costs of winter essentials for your child, for example warm winter clothing or school uniform.

If your child attends an East Riding school, the school will arrange the voucher for you.

If your child attends a school in another local authority, you must contact us and we will arrange for your voucher to be sent directly to you:

Tel: (01482) 394000

Email: education.welfare@eastriding.gov.uk

Healthy Homes

The Healthy Homes scheme can provide money to help with the cost of repairing or replacing your household's heating system. The scheme is available for both owner occupiers, and private tenants who are responsible for repairing the property's heating system.

Who can apply

You may be eligible for a Healthy Homes payment if someone in your household has a long-term health condition which is made worse by the cold or damp, and you are in receipt of any of the following benefits:

  • pension credit (guarantee)
  • Income Support
  • Employment and Support Allowance (income related)
  • Universal Credit
  • Working Tax or Child Tax Credit with a total household income less than £30,000.

How to apply

To apply, you can:

You may need to provide evidence of your income and the health condition that affects the member of your household.

How the scheme works

The council will get quotes from contractors for the required work, which can't start until everything has been approved and agreed. Payments can't be made for any work done before this, or for any work done by a non-approved contractor. Once the council appointed contractor has completed the work, to the required standard, they will be paid directly.

Citizens Advice Hull and East Riding - £50 voucher

If you are a single person with no children, who is struggling financially this winter, you may be eligible for a £50 Tesco voucher from Citizens Advice Hull and East Riding.

The vouchers can be used to help with the costs of clothing, food, and petrol or diesel costs.

To be eligible for this support, you must be struggling to make ends meet. The service can:

  • check that you are getting all of the payments and benefits you are entitled to
  • provide advice on energy bills
  • help with employment issues
  • help you manage debt repayments
  • provide support on many other advice issues.

You can contact Citizens Advice Hull and East Riding by calling them or by attending one of their drop-in sessions:

Tel: 0800 144 88 48 between 9am and 5pm

Drop-in sessions at the 3 main offices:

  • Bridlington - 10am to 4pm every Tuesday
  • Goole - 10am to 4pm every Wednesday
  • Beverley - 10am to 4pm every Friday

Citizens Advice Hull and East Riding - further contact details (external website)

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