There are a number of organisations who can provide free useful advice and information for people who are experiencing financial problems:
Stepchange
Stepchange is a charity that provides free, independent and realistic debt advice and support.
Stepchange (external website)
MoneyHelper
MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help, MoneyHelper brings together the support and services of 3 government-backed financial guidance providers:
- the Money Advice Service
- the Pensions Advisory Service
- Pension Wise.
MoneyHelper (external website)
National Debtline
National Debtline is a debt charity run by the money advice trust. They offer free and confidential debt advice.
National Debtline (external website)
Council Tax and rent recovery
The recovery section collects Council Tax and council rent for East Riding of Yorkshire Council. You can contact them on (01482) 393939.
Credit Union
The Credit Union can help with basic bank accounts, give access to low-cost loans and offer easy ways to start saving. You can contact them by telephone (01482) 778753 or visit their website.
Credit Union - Loans (external website)
Directgov website
This government website offers detailed and wide-ranging information and advice on claiming benefits, job searching, further education, pensions and retirement planning, voting and much more.
Directgov - Money, tax and benefits (external website)
Financial services authority
The financial services authority is the regulator of financial services in the UK, they set the standards that firms must meet and take action against those that fail to meet the required standards.
The financial services authority (external website)
Housing benefit and Council Tax support section
The housing benefit and Council Tax support section administer claims for both housing benefit and Council Tax support.
They also process free school meal and clothing grant claim requests. For more information please visit the housing benefit web pages and choose the appropriate question.
Other available benefits
Money advice service
The money advice service provides free, clear and unbiased advice to help you manage your money.
Money advice service - your money (external website)
Tax credits
Universal Credit is replacing tax credits.
Visit GOV.UK to apply for Universal Credit (external website)