My account - online forms
If you last used your account on or before Tuesday 1 August 2023 you will need to register again
Information about school transport provided by the council, travelling on buses without a pass, how to find school bus service routes and times, bad weather updates for school bus services, lost property on buses and how to get help with bullying on the bus.
Does the council provide transport to local schools and colleges?
It is the responsibility of parents to get their children to and from school or college safely, however, we provide bus and taxi services for children who are eligible to receive free transport.
Any spaces left on these services can be used by children who either pay a daily fare or buy a travel pass but spare places are allocated on a priority basis. Find out how to apply to buy a travel pass and get on the waiting list.
Free school transport is available to only some schools in and around the East Riding. Find out if yours is one of them - take a look at council-operated bus routes.
Please note: taxi services are only available to students eligible to receive free transport who attend schools where full bus services aren’t required or have special travel needs, for instance, disability or behavioural needs.
Seat belts must be provided where there is a legal requirement to do so, but where there is not, the council does not ask for or require seat belts to be provided. Where seat belts are provided, they must be worn at all times.
If your child is eligible to receive free transport but there isn’t currently a service running to your school, we will still provide transport.
If this is the case, apply online via the free school travel pass online form and once your application has been processed, we will contact you with more information.
Can my child travel on council buses without a travel pass?
Yes, they can, but as children who have a travel pass will be given seating priority, it may be standing room only. It is also much more expensive to travel without a pass.
For example, it works out as £3.26 return per day if you buy a travel pass, whereas it costs £4.00 to travel on our buses without a pass.
However, this option may be useful if your usual method of transport is unavailable for a specific day.
Please note: bus services that are shown as '(Pass holders only)' will not accept on-bus payment of fares, and you will not be able to purchase a travel pass for this service.
Take a look at council-operated bus routes and see if there is a service.
What are the service routes and times to and from school/college?
To find out more information about the service routes and times take a look at council-operated bus routes. You can search for a school-operated bus route using the name of your school or college. You can also see description of the bus route.
Can my child get to school/college using public transport?
East Yorkshire Motor Services (EYMS) is a bus and coach company operating throughout the East Riding of Yorkshire.
To find out if East Yorkshire Motor Services (EYMS) have a service that will get your child to and from school, either:
Use the Google Maps website - type in your street name, followed by the school and it will give you a map route indicating the bus routes and services available. The route will also show where you might need need to walk parts of the journey.
Call EYMS - Call the EYMS Busline on (01482) 592929 during their office hours - 8am to 8pm Monday to Friday. They will be able to advise the best route to and from your desired school.
Do the council buses run during bad weather?
Our buses and taxis will always attempt to operate unless we have been told that a school/college is closed for the day.
If, in attempting a run, the driver feels that to operate a portion of the route would be dangerous, then the driver will be unable to operate that portion of route.
Safety of everyone on board a vehicle is a main priority, and although in some cases a car may be able to access a road, a bus may not.
Where a driver is unable to operate a portion of route, this will also apply for the return journey in the afternoon, unless things significantly improve and we are able to inform the school.
Read the most recent information about school closures.
Can you help me find something my child has left on the bus?
Yes, the bus operator will be able to help you.
Take a look at council-operated bus routes, find the bus service number that the item was left on and contact the operator on the number provided.
How can I help my child who is being bullied on the bus?
We encourage you to report any issues you or your child experience with school transport. Read more about Buswise - what it is, behavioural rules, reporting incidents and what happens after you report an incident.
If your child is getting bullied then they might be able to change bus routes if you and the school agree this would be the best option.
Read more about changing your bus route.
What is a Personal Transport Budget (PTB) and how can I get one?
For more information about PTBs please visit the Personal Transport Budget page.
Where can I get a copy of the home to school transport policy?
Access the East Riding of Yorkshire Council’s policy on home to school and college transport:
What is the council's policy statement on transport for Post-16 learners?
East Riding of Yorkshire Council’s 2023-2024 policy statement on transport for Post-16 learners and the Department for Education Guidance documents can both be viewed below:
If you would like to make any more information, please contact the School Organisation Team by emailing: