Domestic abuse - adults

3.Staying safe

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    Help and advice

    For non-emergency support, Monday to Thursday 9am - 5pm, and Friday 9am - 4.30pm:

    The free National Domestic Abuse helpline is available 24/7:

    If you are in immediate danger and need urgent help call 999.

    Staying safe

    If you are in an abusive relationship, there are three important steps you can consider: 

    • recognise that it is happening to you 
    • accept that you are not to blame 
    • get help and support. 

    Domestic abuse - more information on recognising the different forms it takes

    If you are in immediate danger

    Don’t worry about taking anything with you, just leave and call 999.  

    Safety plans

    The most important step you can take to protect yourself and your children from abuse is to create a safety plan. Because you know your abuser’s actions and behaviours, you can use this knowledge to build a plan.  

    In an emergency, always call the police on 999.  

    There are things you can do to increase your own safety and that of your children. For example, there may be a pattern to the abuse which may enable you to plan ahead to increase your safety.  

    There are a lot of things to think about, but it is important for your safety and that of your children, to start planning and exploring how you can protect yourself from violence and future abuse. You may choose to work on your plan with a trusted family member, friend or colleague.  

    Remember, you are not responsible for the actions of your abuser, only they are, and only they can stop it.  

    Staying safe in the home

    There are some things you can do to help you with your personal safety within the home including:

    • consider having a mobile phone - keep this charged and to hand
    • be aware of the location of household keys – get an extra set cut if possible 
    • stay away from cupboards, wardrobes, and small spaces 
    • stay away from the kitchen, bathroom, and stairs 
    • get to a room with an external door or window to escape from or call for help 
    • make sure other people in the house, for example children, have a safety plan and know how to make a 999 call. 

    Personal safety

    Safety apps

    There are lots of useful apps available for devices which can help to log evidence and offer protection to someone experiencing domestic abuse. However when downloading an app you need to be careful that it does not increase risk especially if there is a chance your device is being monitored.

    Duluth power and control wheels

    The “Duluth Model” is an ever-evolving way of thinking about how a community works together to end domestic abuse.

    The Duluth wheels are useful tools for both practitioners and victims. They describe the tactics and range of behaviours used by those choosing to harm, and the impact it has on their victims. There are several wheels that can be referred to:

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    Plan ahead

    • plan in advance how you might respond in different situations, including crisis situations, and think about the different options that may be available to you
    • think about where you might go in an emergency. Are there neighbours you could trust? If so, tell them what is going on, and ask them to call the police if they hear sounds of a violent attack
    • rehearse an escape plan, so in an emergency you and your children can get away safely 
    • know who your contact person is in your organisation if you need help or advice  
    • give your organisation the name and number of an emergency contact person for you. 

    Keep nearby

    • keep with you any important and emergency telephone numbers, for example the National Domestic Abuse’s 24-hour helpline number, the police, your GP, your social worker (if you have one), your children's school, your solicitor and so on 
    • pack an emergency bag for yourself and your children, and hide it somewhere safe (for example, at a neighbour's or friend's house). Try to avoid mutual friends or family   
    • try to keep a small amount of money on you at all times
    • if you have a mobile phone, try to keep it with you.

    Teach your children

    • teach your children how to call 999 in an emergency and what they would need to say. 

    If you suspect your partner is about to attack you

    • try to go to a lower risk area of the house - for example where there is a way out and access to a telephone. Avoid the kitchen or garage where there are likely to be knives or other weapons; avoid rooms where you might be trapped, such as the bathroom, or where you might be shut into a cupboard or other small space   
    • keep emergency numbers easily accessible – consider the use of a mobile phone that connects directly to the police.

    At work

    • tell someone if you are receiving any sort of threat or harassment at work   
    • think about how you travel to and from work – try to make sure that you are not travelling alone or in the dark   
    • if there is anything you think your employer can do to help increase your safety, ask as soon as possible. 

    Digital and online safety

    Some of the things you can do to stay safe online, or when using your mobile, include:

    • protect your online accounts with strong passwords
    • set up the lock or passcode your phone
    • turn off location sharing on your phone and in apps
    • set your web browser to automatically clear your search history after each use
    • if you use social media, check your privacy settings.

    Refuge provides a comprehensive guide to help you make secure your devices and your use of the web:

    Refuge - tech safety: secure your tech

    The National Network to End Domestic Violence (NNEDV) operates the Safety Net Project which explores the relationship between technology and abuse. It works to address how technology impacts the safety, privacy, accessibility, and civil rights of victims. They have produced a toolkit for survivors which contains safety tips, information, and privacy strategies:

    NNEDV Safety Net Project technology toolkit

    Safe Spaces

    Pharmacies, banks and selected jobcentres across the UK provide Safe Spaces in their consultation rooms for people experiencing domestic abuse. Organisations providing Safe Spaces include:

    • Boots
    • Morrisons, Superdrug, and Well pharmacies
    • independent pharmacies
    • HSBC, TSB, The Co-operative Bank and Metro Banks.

    To access a Safe Space:

    • walk into any participating Safe Space in the UK
    • ask a member of staff at the counter to use their Safe Space.

    You will be shown to the Safe Space which will be a private room. When you are in the room you can use the Safe Space in whichever way works for you.

    Safe Spaces provide a safe and discreet way to reach out to friends and family, contact specialist support services, and start your journey to recovery.

    Find your nearest Safe Space with the online location tool

    Locally, across Hull and East Riding all Sewell on the go stores offer this Safe Space service 24/7.

    Preparing to leave

    • keep any useful telephone numbers with you 
    • photocopy and know where important documents are stored and leave a set with someone you trust 
    • open a savings account and make sure no documents are sent to your home address 
    • get an extra set of keys - cobblers and some supermarkets offer this service 
    • organise a bag of clothes for yourself and children, including toys and medicines 
    • try to keep some spare change for taxi, bus fares, phone calls 
    • inform somebody that you trust of your plans to leave. 

    When you leave

    If it is possible to take some possessions, bring with you: 

    • medication/medical records 
    • the bare essentials of clothing and toiletries
    • a key to your home and car 
    • financial documents, credit cards, and cheque books 
    • any legal documentation - police reports and documentation of previous abuse, court orders, rental agreements, passport etc.
    • National Insurance number 
    • toys and books (if you are leaving with children)
    • address book 
    • photographs/pictures and other personal items.

    Other property can be collected later. 

    After you’ve left

    • change the locks to the property and install further security if possible
    • seek legal advice for yourself and any issues regarding children 
    • inform your boss or a close friend at work about your situation 
    • inform school of the current situation 
    • plan a few safe routes home from work/school and also different forms of transport to home and work 
    • try to have people around you whenever possible 
    • make sure no one passes on your address 
    • ask not to go on the electoral role 
    • avoid usual routines that you had when living with your partner, such as shopping times and certain places to shop.

    Making or receiving phone calls

    • make sure no one passes on your telephone or mobile number
    • dial 141 before ringing out to make your number unobtainable
    • go ex-directory with your phone number 
    • carry a mobile telephone
    • make sure your mobile is charged at all times.

    If you have left home (staying in the same area)

    If you have left home, but are staying in the same town or area, these are some of the ways in which you might be able to increase your safety:

    • try not to place yourself in a vulnerable position or isolate yourself  
    • try to avoid visiting any places that you used to use when you were together
    • try to alter your routines as much as you can  
    • if you have any regular appointments that your partner knows about, try to change your appointment time and /or the location of the appointment  
    • try to alter the route you take, or the form of transport you use, when approaching or leaving places you cannot avoid, such as your place of work, the children's school, or your GP's surgery 
    • tell your children's school, nursery, or childminder what has happened, and let them know who will pick the children up. Make sure they do not release the children to anyone else, or give your new address or telephone number to anyone. You may want to establish a password with them, and give them copies of any court orders, if you have them.

    If you have moved away

    If you have moved away from your area, and don't want your abuser to know where you are, then you need to take particular care with anything that may indicate your location. For example:    

    • your mobile phone could be 'tracked' -
This is only supposed to happen if you have given your permission but, if your partner has had access to your mobile phone, they could have sent a consenting message purporting to come from you. If you think this could be the case, you should contact the company providing the tracking facility and withdraw your permission; or if you are in any doubt, change your phone   
    • try to avoid using shared credit or debit cards or joint bank accounts-
If the statement is sent to your ex-partner, they will see the transactions you have made   
    • make sure that your address does not appear on any court papers  
    • if you need to phone your abuser (or anyone with whom they are in contact), make sure your telephone number is untraceable by dialling 141 before ringing   
    • talk to your children about the need to keep your address and location confidential.   

    If you stay or return to your home after your partner has left, then you may have an Occupation Order or a Protection Order. If the injunction has powers of arrest attached then do make sure that your local police station has a copy, and that the police know that they need to respond quickly in an emergency. 

    Making your home safe

    You could also consider the following:   

    • changing the locks on all doors and putting locks on all windows if you don't already have them
    • installing smoke detectors on each floor, and providing fire extinguishers   
    • installing an outside light (back and front) which comes on automatically when someone approaches
    • installing cameras, which include date stamped recording and night vision 
    • informing the neighbours that your abuser no longer lives there, and asking them to tell you or call the police if they see them nearby. 

    Hollie Guard

    A personal safety app developed by the Hollie Gazzard Trust. It allows users to gather evidence and send alerts to friends or family members, and set a 'check in' meeting alert, amongst other options. Some features need to be paid for to access.

    Download the Hollie Guard app

    Bright Sky

    Bright Sky is a safe, easy-to-use app and website that provides practical support and information about domestic abuse. It is designed for anyone experiencing domestic abuse, or anyone who is worried about a friend, family member, or colleague.

    Download the Bright Sky iOS app

    Download the Bright Sky Android app

    Stay Alive

    This app is a pocket suicide prevention resource for the UK, packed full of useful information to help you stay safe. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

    Download the Stay Alive iOS app

    Download the Stay Alive Android

    Download the Stay Alive Windows app

    What3words

    What3words provides an exact location code for a 3-metre square area, which enables more accuracy in finding specific locations.

    What3Words website

    WEPROTECT

    This app was developed by the [Domestic Abuse Alliance](https://domestic-abuse.co.uk/weprotect/ /external-url/domestic-abuse-alliance/). It allows referrals from services to appropriate legal support and intervention for those experiencing domestic abuse.

    Download the WEPROTECT app

    MyNARA

    MyNARA is a safe, professionally-guided domestic abuse recovery app for those who are suffering in a romantic relationship with a narcissist.

    Download the MyNARA iOS app

    Download the MyNARA Android app

    TapSOS

    TapSOS is a non-verbal way to communicate with the Emergency Services. App users can tap which service they require (ambulance, fire, police or coast guard) and the app connects to an emergency call handler.

    TapSOS website

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