My account - online forms
If you last used your account on or before Tuesday 1 August 2023 you will need to register again
A service designed to help people with unmet transport needs in rural areas. In particular residents or groups of people who have difficulties in accessing employment, services or facilities due to lack of transport provision.
Who is the service for?
The service is designed to help people with unmet transport needs in rural areas. In particular residents or groups of people who have difficulties accessing employment, services or facilities due to lack of transport provision.
How will the service work?
The service will aim to help residents with transport needs to identify and use existing bus networks, where these may be appropriate. It will also assist communities who want to actively assess and evidence local demand for improved bus or Community Transport services, through local travel surveys, etc.
The service will put residents with unmet transport needs in touch with Community Transport providers who may be able to assist them. By understanding the needs and looking at possible service amendments or enhancements it may be possible to find a solution that is feasible and affordable for both parties.
What transport options are available?
A range of options may be available, depending on the circumstances involved. Community Transport Operators now cover all of the East Riding, providing both individual and group transport options. A Car Sharing scheme and a ‘Wheels to Work’ moped loan scheme also operate across the area.
With help communities can identify the actual issue and implement a workable solution that best fits their community. The East Riding of Yorkshire Parish Toolkit can show communities how they could tackle a transport issue in their community in a straightforward and practical way.
If you feel your community, organisation or group might have an unmet transport need in your parish and you would like some help to define the issue and look at realistic solutions then the Toolkit might be able to help:
For further information, please contact the Transportation Services on:
Tel: (01482) 395444 or
Does the service include current commercial or supported bus services?
It will not deal with queries or complaints about the frequency or standards of existing commercial or supported bus services. Queries of this nature should be directed to the bus operator or to the council’s Passenger Transportation Unit.
Is there a Community Transport Strategy for the East Riding of Yorkshire?
The East Riding of Yorkshire Community Transport Strategy has been designed to help the many rural communities and individuals who do not have a private car or live in an area with appropriate public transport to attend essential services and social activities that they would otherwise find difficult to access.
For further information, please contact the Transportation Services Team:
Tel: (01482) 395444 or
How do I find out more?
To find out more you can contact the Transportation Services Team to ask for advice and assistance about unmet rural transport needs:
What is the Kickstart (Wheels to Work) Scheme?
The Kickstart (Wheels to Work) Scheme is a vehicle loan scheme which aims to help people aged 18 years or older living in rural areas, get to work or training. If you are eligible we will provide you with a 110cc scooter for up to a year.
For more information visit the Kickstart (Wheels to Work Scheme) page.