Local offer service directory

Community Accord disagreement resolution and mediation service

Introduction

This service helps families resolve disagreements about education, health and care (EHC) needs assessments, plans and other special educational needs and disabilities (SEND)–related issues.

What they offer

They offer:
  • Free mediation for children and younger people with special educational needs and disabilities (SEND) (up to the age of 25) and their families.
  • Help to resolve disagreements with the council, schools, colleges, health and social care services.
  • Support from specialist and accredited SEND mediators with years of experience.
  • The option to appeal to the SEND Tribunal if mediation does not resolve the issue.

Days and times

Monday to Friday, 9am – 5pm.

Details

Age

People aged 0 to 25 years.

Cost

Free

Need

ADD/ADHD
Autism spectrum disorder
Behavioural issues
Continence issues
Down's Syndrome
Eating and drinking support
Hearing impairment
Learning disability or difficulty
Medical needs
Mental health
Mobility or physical difficulties
Parent and carer support
Social and communication difficulties
Visual impairment

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