Cottingham Multi-Service Centre enjoys strong first year serving the community

Mon, 12 Nov 2018

Thousands of people have visited Cottingham’s multi-service centre over the past 12 months, following a £500,000 investment in the building by East Riding of Yorkshire Council.

The remodelling and refurbishment work saw a number of services in the town put under one roof, including the library and customer service centre as well as registration and celebratory services.

Since work completed in November 2017, the Cottingham Centre has seen 81,699 residents come through its door.

In that time, staff have handled 7,611 enquiries/applications for services and have also signed up 635 new library members.

A massive 51,266 books have been issued or renewed and the people’s network computers have been used 4,324 times.

Councillor Shaun Horton, cabinet portfolio holder for community involvement and council corporate services, said: “The development of community hubs is a concept that the council has been rolling out across the East Riding over the past few years and enables the council to deliver a number of services under one roof.

“Having spoken to our dedicated staff in Cottingham, it is really good to hear that local people are making good use of these facilities and are able to undertake a wide variety of transactions at their own convenience while, at the same time, being able to use self-service provision and access information via public access terminals.

“The council is currently working on multi-service centres in Hedon and Hornsea with residents in Brough, Driffield, Market Weighton, Pocklington and Withernsea having benefitted from such investments in recent years.”

The opening hours of the library and customer service centre in Cottingham are:

Monday 9.30am to 4.30pm

Tuesday 9.30am to 4.30pm

Wednesday Closed

Thursday 9.30am to 6.30pm

Friday 9.30am to 1pm

Saturday 9.30am to 12.30pm

The opening hours for Cottingham Registration Office are:

Monday - Thursday 9am to 4.30pm

Friday 9am to 4pm

Saturday Closed

For further information, visit www.eastriding.gov.uk/council/contact-the-council/customer-service-centre-finder/?entryid72=79629