East Riding Libraries ran a series of promotions to encourage people to ‘Try One Thing’ for Get Online Week (15-21 October) and the Week has been hailed a huge success.
The Week was designed to give residents the chance to make the most of the internet andlearn that it can be easy and fun,no matter how confident they are online, and to show how many council services are easily accessible online.
The theme was ‘Try One Thing’ online – and with the help of special events, sessions, and social media, the Week saw a huge increase in visits to the library events page on the East Riding Libraries website; a surge in issues of eaudiobooks and emagazines; a big increase in online issues and renewals; a big increase in the number of hits on the online library catalogue; and a big jump in usage of the free East Riding Libraries app.
CouncillorRichard Burton, portfolio holder for leisure, tourism and culture, said: “More people than you probably think still don’t use the internet at all, and I’m delighted that Get Online Week has really helped. These statistics are very encouraging indeed.
“I hope that people will remember that all these online facilities are available all the time to our library customers, not just in Get Online Week – if you haven’t tried the library app, or subscribed to emagazines, for example, why not give it a try, and see what you are missing?”
In addition, staff at the council’s Customer Service Centres also used the opportunity of Get Online Week to talk to customers about going online for blue badges; non urgent housing repairs; reporting changes to Housing Benefit and Council Tax Support;reporting issues online including potholes and streetlights; and household waste. All these online services are constantly available via the East Riding of Yorkshire Council website.
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