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How to become a taxi driver, how to apply, submit and pay for a taxi driver's licence. Do you need qualifications, how to submit your Criminal Records Bureau check, and also how to renew or change your driver's licence, and what happens if you do not apply.
Do I need a licence to drive a taxi or private hire vehicle?
Taxis and private hire vehicles can only be driven (at all times) by licensed hackney carriage/private hire drivers.
Once a taxi or private hire vehicle is plated and licensed, it remains a taxi or private hire vehicle at all times, even when not being used for public hire or hire and reward i.e. for personal and social use.
What licences do I need to drive a taxi or private hire vehicle?
East Riding of Yorkshire Council issues a dual driver's badge that allows individuals to drive both hackney carriage vehicles and private hire vehicles.
To enable a hackney carriage to be used, two licences are required:
To enable a private hire vehicle to be used, three licences will be required:
What do I need to apply for a taxi driver's licence?
To apply for a private hire/hackney carriage driver's licence, you are required to meet the application criteria below, all aspects must be completed before any application would be considered by the Licensing Authority.
Before applying for a licence to be a private hire or hackney carriage driver, you must read the Taxi and Private Hire Services Policy.
The application process is completed in two stages.
Further information on each aspect is further down the page.
If, after you have read the information below, you would still like to proceed and apply, please complete the below enquiry form to start the process.
You are required to consent to an enhanced criminal record check by the Disclosure and Barring Service (DBS) to establish if you are a "fit and proper" person to hold a hackney carriage/private hire driver's licence.
The DBS check will release details of any convictions/cautions and any additional information held that puts an individual on the barred list, prohibiting the individual from working with children or vulnerable adults. As part of this check, you are required to join and maintain the DBS update service.
If you are aware that your DBS check will show any cautions or convictions please refer to the relevance of convictions in the licensing policy.
All drivers are now conditioned to subscribe as part of their licence annually to the DBS update service. This is an online system that keeps your DBS check up to date at all times. It means that any registered body can view your DBS check online after they have seen your original certificate.
You can apply to join the Update service using your DBS application form reference number as soon as the DBS have received your application. Your application number will be provided to you.
Once your DBS certificate has been issued you have only a short period of 30 days to subscribe. If you do not register within the 30 days you may be required to undergo another enhanced DBS check at the point of renewal of your licence.
For more information on applying under the DBS Update service please read the document via the link below:
A certificate of good conduct authenticated by the relevant embassy, less than three months old will also be required for all foreign nationals or anyone who has lived outside the UK for 3 months or more.
Applicants must obtain and pay for their own certificate of good conduct from the relevant embassy, which must be translated into English.
Applicants must provide evidence of their right to work in the UK, and evidence of this must be provided. A range of documents can be used to evidence you right to live and work in the UK as detailed below.
All applicants are required to undergo an approved taxi/private hire assessment test before a licence can be granted. If you have already completed the test previously your certificate cannot be older then 2 years.
If you intend to drive a hackney carriage vehicle, you will also be required to undertake the additional wheelchair assessment part of the test.
The test is specifically designed to examine the driving standards of new applicants and reflects modern driving practices and techniques.
Tests are currently been facilitated by Diamond Advance Motorists limited, Blue Lamp Trust, and Drivetech. To book your test please contact either of the test providers via:
Tel: 020 8253 0120
Tel: 0333 700 0157
Tel: (01256) 495731
You are required to provide one signed and endorsed photograph of yourself, the endorsement must be done by a professional person, for example, a doctor, solicitor, teacher, etc.
The person must have been know to you for more than 3 years and must not be anyone associated with the taxi trade.
You are required to have a DVLA group 2 medical form completed by your registered GP. Fees will be set by your individual GP.
For a list of medical conditions that would bar you from holding a hackney carriage/private hire driver's licence please refer to the guidance notes attached to the medical form and the DVLA website.
Your medical will then last five years from the date of issue for applicants under the age of 65 and one year for applicants over the age of 65, unless your doctor states a more regular medical is required.
When you submit your full application your medical will need to be less than 6 weeks old at the point of application.
You will need to submit a fully completed and signed application form, the fee for a new driver's application is £170.
Applicants will be tested on their knowledge of the licensing conditions, policy and bye-laws. Questions will also include customer care, knowledge of the dress code and code of conduct. The questions will mainly be multiple choice in nature.
Two attempts are permitted annually. After two failures a period of two months must elapse before the final attempt. In the event of three failures, a period of one year must elapse before any further attempts are undertaken.
No licence will be granted unless the new applicant has successfully completed a written test on licence conditions and by-laws.
If you fail the knowledge test or fail to attend for your allocated knowledge a fee of £45 will be payable before a further knowledge test can be undertaken.
If you already hold this qualification, the original certificate will need to be submitted alongside your application, if you do not already hold this qualification it will not stop you from obtaining a driver's licence. The qualification, however, must be obtained within the first 12 months of your licence.
Please Note: the requirement to obtain this qualification is currently suspended.
Further information on NVQ qualifications can be found further down the page.
A tacit consent does not apply to a driver's application, meaning that your application will not automatically be granted after a specified period of time. Each application must be considered on its own merit as it is important for public safety reasons that a licence is considered and granted before you are able to trade.
Your licence will not be issued until all of the matters have been completed.
How do I apply for a taxi driver's licence?
In order to complete an enhanced DBS check and DVLA mandate, you must make an appointment with the Licensing Authority as the countersignatory body to complete the relevant forms and identity checks.
The requirement to join the update service will be explained at this appointment.
A fee of £90 (DBS check) must be paid at this appointment.
You will also be required to provide evidence of your right to live and work in the UK.
To book an appointment contact the licensing team by email at firstname.lastname@example.org.
The taxi hub will then send off these checks to the relevant bodies. The licensing team will receive the DVLA mandate back direct, however no copy of the DBS certificate will be received by the taxi hub, this will need submitting by appointment once received back, with your certificate of good conduct (if applicable)
Once all aspects of the stage 2 application process have been completed (see above) you can book in for your written knowledge test, you must have a complete application before the knowledge is undertaken. You will be required to bring all the following aspects of your application to your knowledge test:
Before you book in for your test, you must also check the Licensing team are in receipt of your Group 2 Medical/DVLA Mandate/Certificate of Good Conduct.
To book in for your knowledge test please email the licensing team using the address below:
If you do not hear from the licensing team within 48 hours of having completed your knowledge test, you will have passed the test and your complete application for a driver's licence will be considered.
Full consideration of your application can take up to 10 working days.
How much does it cost to get a taxi driver's licence?
Please note: if your application is unsuccessful your hackney carriage/private hire driver application fee will be refunded, however, the fee for your disclosure, DVLA mandate, medical, practical driving test and NVQ are non- refundable.
You can also submit your application and fee at any local customer service centre across the East Riding.
Do I need a qualification to get a taxi driver's licence?
You are not required to have already gained any qualification to apply to be a hackney carriage/private hire driver, however, within the 12 months of your licence being granted, you will be required to have undertaken and passed the NVQ award. It is advised that you apply for your course immediately on the grant of your licence.
The NVQ award in Road Passenger vehicle driving (taxi and private hire) Level 2 or similar qualification (as determined by the licensing authority) is mandatory.
It is your responsibility to ensure this qualification is undertaken within the provisional 12-month period.
Should you choose not to undertake or complete the qualification during this time your licence will not be re-issued and your licence will lapse.
Please note: the requirement to obtain this qualification is currently suspended.
How may the council share my data relating to a taxi driver's licence?
In line with the East Riding of Yorkshire Council's Private and Hackney Carriage licensing policy, the Licensing authority are committed to working to strengthen hackney carriage and private hire application procedures to protect passengers and responsible hackney carriage and private hire drivers. For this reason we may data share with relevant authorities and we use the National Register of Licence Refusals and Revocations (NR3). The register is hosted by the National Anti-Fraud Network (NAFN).
For more information please visit the public protection private notice or frequently asked questions on NR3.
How do I renew my taxi or private hire driver's licence?
Before the end of your first year (12 months) provisional licence you will need to submit evidence that you have successfully completed an NVQ qualification in 'Road Passenger vehicle driving (taxi and private hire) Level 2' or other approved course and complete the renewal declaration form.
However, before renewing please ensure that you have an up-to-date DBS in place, you will need to have joined and maintained your subscription to the DBS Update Service.
If you have not completed the NVQ qualification before the end of your one-year provisional licence, the licensing team will not be able to renew your licence for another year. You will be able to re-apply as a new applicant when you have completed the qualification.
All new drivers must also have completed the Safeguarding training within the initial 6 months of the provisional licence, failure to do so will mean your licence cannot be renewed.
Tacit consent does not apply to this application, as each application must be considered on its own merits for the reasons of public safety.
Apply online to renew your hackney carriage/private hire driver's licence:
It is your sole responsibility to ensure that you renew your driver's licence in good time prior to the expiry of your existing driver's licence, please check this date carefully.
In order to renew your hackney carriage/private hire driver's licence, you must have joined and maintained your subscription to the DBS Update Service and your safeguarding training must be maintained.
You must also provide to the Licensing Team an online DVLA access code to enable the licensing team to check details of your DVLA licence. This code lasts for a maximum of 21 days from creation.
Without either of these in place you will not be able to renew your licence. Advice will be needed from the Licensing Team at:
We strongly advise you submit your completed renewal application and payment of £270.00 (3-year licence), 7 days before the expiry date of your current licence.
Existing drivers must also provide a tax check code. The code will allow us to receive confirmation from the HMRC that you have completed a tax check and will not allow us to access information about your tax affairs.
Please visit the following website to generate your code:
You will not be required to submit a new DBS every year if you have provided us with your DBS update service confirmation, certificate number and you maintain your subscription with the DBS Update service throughout the duration of your licence.
Please note: if the Licensing team cannot view the information on the online DBS update service to verify your criminal conviction status, your licence may not be renewed or may be suspended if membership ends during the period your licence is held.
If you have not renewed or maintained your subscription to the DBS update service each year, you will be required to submit a new application for an enhanced DBS certificate prior to a licence being issued. You should apply at least six weeks before your licence expires in these circumstances.
Every five years you will also need to provide:
Once your hackney carriage/private hire driver's licence is successfully renewed it will be granted for 3 years.
A tacit consent does not apply to this application, as every application must be determined on its own merits.
Your medical will last for a period of up to five years from the date of issue for applicants under the age of 65 and one year for applicants over the age of 65 unless your doctor or the licensing authority states that you require a medical on a more regular basis.
It is your responsibility to make sure that you have a valid medical in place at all times that you hold a Hackney Carriage/Private Hire driver's licence.
If between medicals you are diagnosed with an illness or medication that could impact on your driving ability you must inform the Licensing team within 48 hours, and seek advice from the licensing team.
You are required to have our medical form completed by your own registered GP and the GP must then return it to the Licensing team direct.
Fees are set by your individual GP.
For a list of medical conditions that would prevent you from holding a hackney carriage/private hire driver's licence, please refer to the guidance notes attached to the medical form.
Medical forms can be submitted directly to the Licensing team at the address below:
East Riding of Yorkshire Council
East Riding of Yorkshire
For further advice on medicals please contact the taxi hub:
By email: email@example.com
What if I no longer want to be a taxi or private hire driver?
If you no longer wish to be a hackney carriage/private hire driver, you should surrender your licence using the attached form below or email the taxi hub
You must also return your badge, and paper licence to the licensing team at:
Licensing team Taxi Hub
or via any customer service centre.
How do I change my driver's licence?
If you wish to change details on your licence then you can complete the below online form which will allow you to:
If your change of name is due to marriage or divorce, we will require a certified copy of your marriage certificate or divorce papers. If your name change has been done by deed poll then a copy of the deed poll will be required.
There is a fee of £35 to change your name or address which can be paid through the online application.
Your documents can be verified at a customer service centre.
Please use the customer service centre finder to locate your nearest centre.
How do I report an offence/conviction?
Who regulates and enforces taxi and private hire drivers?
If you want to report an unlicensed taxi driver or have a complaint about a taxi driver licensed by East Riding of Yorkshire Council please email us: firstname.lastname@example.org
In order for the licensing team to successfully investigate your complaint, we will need as much information from you as possible.
The following information would help us with our investigation:
You will be asked to give your name and contact details to the licensing team. Your details will not be disclosed unless the investigation results in a prosecution. All complaints will be investigated in line with the licensing enforcement policy. Your details will not be shared with the driver concerned.
If you are a licensed driver, vehicle owner or private hire operator and you are found not to be complying with your licence conditions, the licensing team can take the following actions in line with East Riding of Yorkshire Council's licensing policy:
What happens if I do not apply for a taxi driver's licence?
If any person is found to be driving, operating or using a vehicle for the purposes of hire and reward or public hire without the correct authorisation in place, East Riding of Yorkshire Council may prosecute the individual.
Each case will be treated on its own merits and determined in line with East Riding of Yorkshire Council's enforcement protocols.
Using an unlicensed driver or unlicensed vehicle, may mean the vehicle insurance policy is invalidated, and the individual driving the vehicle may not have been police checked, both of which are a risk to the public.
Who is licensed as a taxi and private hire driver in the East Riding?
The public register below lists all individuals who hold a licence to drive a hackney carriage or private hire vehicle:
This register was last updated on 24 November 2023.
If you require any further information you can contact the licensing team: